PARC Member and User Survey, completed October 2025
Thank you to everyone who participated in our recent Customer Satisfaction Survey! Your feedback plays a vital role in helping us continually improve the experiences, programs, and services we deliver at PARC.
Pleasingly, we saw increases across all areas, including the below:
- Overall satisfaction with PARC = 8.15 /10,
- Likelihood to renew your PARC membership in 12 months = 8.16 / 10
- Overall likelihood to recommend PARC = 7.99 / 10
- Feelings of safety, comfort and or support from lifeguards = 8.9 / 10
- The efforts of PARC to make members feel part of the facility 8 / 10
To view our in depth results, download the PARC Member and User Survey infographic here.
PARC Swim Member Survey, completed October 2025
Thank you to all our PARC Swim families for sharing your feedback in our recent PARC Customer Satisfaction Survey.
Pleasingly, we also saw increases in these key metrics:
- Overall Satisfaction with PARC Swim increased to 7.67 / 10
- Likelihood to Recommend PARC Swim increased to 7.89 / 10
- Overall satisfaction with the administration of PARC Swim increased to 7.6/10
- Overall Satisfaction with PARC general facilities and services increased to 8.3 / 10
To view our in depth results, download the PARC Swim Member infographic here.
Thank you again for your feedback. We truly value your insights and will take the time to carefully consider them as we move into our next planning phase.
