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Everything you need to know: PARC Swim make up classes

PARC Swim Membership Update – Annual price adjustment and changes to terms

Please be advised of upcoming changes to your PARC Swim membership fee and structure, which come into effect from term 4, on Monday 7 October 2024.

For a summary of these changes, please see this PDF document. 

We are introducing make-up classes

For some time, we have been hearing that members want the opportunity to do a make-up class if the student is unwell or unable to make their class. We have listened to your feedback, and are pleased to advise that we will now offer make-up classes from 7 October.

What does this mean for me?

If you are unable to attend your PARC Swim class, you will be able to log into your Customer Portal ahead of that class, withdraw from that class and receive a ‘make up credit’ on your account. You will then be able to use that credit to book the student into the same level class on another day.

Make-up credits will last for 90 days and can be used on any day of the week over that period. A maximum of 2 make-up credits can be issued and used every 60 days, with a maximum of 10 credits per membership year.

Instructions: How to redeem a PARC Swim make up class in our Customer Portal

  1. Log into your Customer Portal
  2. Find the PARC Swim member, and their corresponding class that you wish to withdraw from 
  3. Withdraw from your PARC Swim class BEFORE your class to redeem your make up class credit 
  4. When you are ready to book your make up class, log into your Customer Portal
  5. Find the PARC Swim member, and the corresponding class that you wish to join as a make up class
  6. Book into that class by using your make up class credit

There are full instructions via these videos below:

COMPUTER VIEW:

MOBILE VIEW:

 

We are reducing the number of payments you need to make

We understand that many families take the opportunity to go on holidays to spend quality time with loved ones during the school holidays and after the school year has ended. As such, you may not have the opportunity to visit PARC and PINES during the holidays. Based on your feedback, we have decided that we will no longer direct debit PARC Swim Memberships during part of the Easter, September and Summer school holiday breaks

This means, during 8 weeks of the year when there are no scheduled classes, you will pay nothing, but still have full access to PARC for play and practise!

What does this mean for me?

This means, from 7 October the annual costs of All PARC Swim Memberships will be equally spread across 22 direct debits, rather than 26. You will not be debited during:

  • 2 weeks of Easter school holidays
  • 2 weeks of September school holidays
  • 4 weeks of Summer school holidays (noting, these holidays are usually 6 weeks, so direct debited in part).

You will still be able to access PARC for play and practise all year-round, even during the 8 weeks of the year where you will pay nothing!

We are removing the need for suspensions

PARC Swim has previously offered limited membership suspensions for sickness or holidays in lieu of being able to offer make-up classes. Now that we are introducing make-up classes, and offering the above school holiday periods where you will not be debited, suspensions will no longer be offered from 7 October.

These changes come into effect on Monday 7 October 2024, and will be updated on our Terms & Conditions page from this date.

Annual membership price adjustment

The annual price adjustment for PARC Swim memberships will be 3% and will apply to your direct debit from Monday 7 October 2024.

This annual price change is in line with the current market levels, and ensures that we can continue reinvesting in our PARC Swim program, and continue providing you year round access to PARC.

Please note – If you currently receive a percentage discount on your membership (for 3rd or more child enrolled, or as a Foundation member), your existing discount will automatically be applied to the new weekly prices stated above.

If you have any questions, please contact the team via email here member.experience@parcfrankston.com.au.

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Meet Aaron 👋 

Aaron has more than 17 years of Physio experience across a wide variety of clinical settings, including private practice and elite sports, spending 6 seasons at the Melbourne Storm Rugby League Club. 
 
Aaron also works part-time as a local distance running coach and loves to assist people in achieving their long-term functional goals. 

You can learn more about Aaron and the Davenport Physiotherapy team, located at PARC Allied Health Suites, through our website - Link in bio
 

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Remember to set your clocks forward and to plan ahead if you've booked a class or plan on attending our centre tomorrow.

We hope to see you in centre soon.

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Please note that both Raft Waterslides will be closed for important structural works from Thursday 9 October until early December. 

The works will be completed on both waterslides, as well as the waterslide tower. 

We apologise for any inconvenience and thank you for your understanding. 

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Anywhere, anytime with PARC Plus. 📱

We've just added more content to our extensive PARC Plus library, giving you the power to work out when and where you want. Access your favourite new Les Mills classes whether your going away or spending time at home. 

Perfect for keeping pace with your workout routine! 

You can access PARC Plus through the TechnoGym app or via the link in bio

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Here’s to the brews that get us through. Whether it’s an espresso shot at sunrise or a slow pour in the afternoon, today we raise our mugs to our amazing cafe team who keep us all caffeinated

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Join us on Mondays & Fridays at 5:45am for a bootcamp style work out and Wednesdays at 6am for an all-abilities PARC Fit Run club. 🏃‍♀️
 
Reserve your spot for 8 weeks of energising sessions with experienced trainers and enjoy the beautiful surrounds of Frankston. 
 
See you next week as PARC Fit Outdoors makes its return for Spring. Limited spots available – secure your spot today via the website, link in bio
 
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Todays forecast - 100% chance of fun! 🌧🤣

It's the last week of the PARC County Fair and the it's perfect conditions for Splash Island. Enjoy the best party on the Peninsula, with hours of activities and entertainment kids of all ages will enjoy.

🤩 Our inflatable obstacle course, Splash Island
(bookings essential)
☀️ Rafter waterslides
💦 Aquatic Playground
😎 Scavenger hunt
🎈 Balloon entertainment and face painting
🙌 Prizes and giveaways

Our PARC County Fair school holiday program will run until Friday 3 October. Visit our website to learn more about pricing and booking information via the link in bio.

#PARCFrankston #PARCCountyFair #Schoolholidays #Family #Fun
🎪 1 week left of the PARC County Fair 🎪 

Don't miss the best party on the Peninsula, with hours of activities and entertainment kids of all ages will enjoy. 

🤩 Our inflatable obstacle course, Splash Island (bookings essential) 
☀️ Rafter waterslides 
💦 Aquatic Playground 
😎 Scavenger hunt 
🎈 Balloon entertainment and face painting 
🙌 Prizes and giveaways 

Our PARC County Fair school holiday program will run until Friday 3 October. Visit our website to learn more about pricing and booking information via the link in bio. 

#PARCFrankston #PARCCountyFair #Schoolholidays #Family #Fun

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