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Everything you need to know: PARC Swim make up classes

PARC Swim Membership Update – Annual price adjustment and changes to terms

Please be advised of upcoming changes to your PARC Swim membership fee and structure, which come into effect from term 4, on Monday 7 October 2024.

For a summary of these changes, please see this PDF document. 

We are introducing make-up classes

For some time, we have been hearing that members want the opportunity to do a make-up class if the student is unwell or unable to make their class. We have listened to your feedback, and are pleased to advise that we will now offer make-up classes from 7 October.

What does this mean for me?

If you are unable to attend your PARC Swim class, you will be able to log into your Customer Portal ahead of that class, withdraw from that class and receive a ‘make up credit’ on your account. You will then be able to use that credit to book the student into the same level class on another day.

Make-up credits will last for 90 days and can be used on any day of the week over that period. A maximum of 2 make-up credits can be issued and used every 60 days, with a maximum of 10 credits per membership year.

Instructions: How to redeem a PARC Swim make up class in our Customer Portal

  1. Log into your Customer Portal
  2. Find the PARC Swim member, and their corresponding class that you wish to withdraw from 
  3. Withdraw from your PARC Swim class BEFORE your class to redeem your make up class credit 
  4. When you are ready to book your make up class, log into your Customer Portal
  5. Find the PARC Swim member, and the corresponding class that you wish to join as a make up class
  6. Book into that class by using your make up class credit

There are full instructions via these videos below:

COMPUTER VIEW:

MOBILE VIEW:

 

We are reducing the number of payments you need to make

We understand that many families take the opportunity to go on holidays to spend quality time with loved ones during the school holidays and after the school year has ended. As such, you may not have the opportunity to visit PARC and PINES during the holidays. Based on your feedback, we have decided that we will no longer direct debit PARC Swim Memberships during part of the Easter, September and Summer school holiday breaks

This means, during 8 weeks of the year when there are no scheduled classes, you will pay nothing, but still have full access to PARC for play and practise!

What does this mean for me?

This means, from 7 October the annual costs of All PARC Swim Memberships will be equally spread across 22 direct debits, rather than 26. You will not be debited during:

  • 2 weeks of Easter school holidays
  • 2 weeks of September school holidays
  • 4 weeks of Summer school holidays (noting, these holidays are usually 6 weeks, so direct debited in part).

You will still be able to access PARC for play and practise all year-round, even during the 8 weeks of the year where you will pay nothing!

We are removing the need for suspensions

PARC Swim has previously offered limited membership suspensions for sickness or holidays in lieu of being able to offer make-up classes. Now that we are introducing make-up classes, and offering the above school holiday periods where you will not be debited, suspensions will no longer be offered from 7 October.

These changes come into effect on Monday 7 October 2024, and will be updated on our Terms & Conditions page from this date.

Annual membership price adjustment

The annual price adjustment for PARC Swim memberships will be 3% and will apply to your direct debit from Monday 7 October 2024.

This annual price change is in line with the current market levels, and ensures that we can continue reinvesting in our PARC Swim program, and continue providing you year round access to PARC.

Please note – If you currently receive a percentage discount on your membership (for 3rd or more child enrolled, or as a Foundation member), your existing discount will automatically be applied to the new weekly prices stated above.

If you have any questions, please contact the team via email here member.experience@parcfrankston.com.au.

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PARC Fam, have you checked out PARC PLUS? 📱

PARC Plus is our online fitness portal that allows our community to work out when, where and how you like. Enjoy 1000+ workouts , including:

🏋️‍♂️ Strength & Conditioning workouts
💪 No equipment options
🏃‍♀️ Fun classes to get you moving like Zumba, BodyPump and Boxing
🧘‍♀️ Even a wide variety of low impact classes like yoga and Active Movers
😌 Or find your pace with a meditation class

Not a member? That's ok! Enjoy our PARC PLUS community access with loads of workouts led by our much loved instructors. It's available to anyone who wants to be active. 

You can access PARC Plus through the TechnoGym app or via the website.

Check it out here: https://parc.peninsulaleisure.com.au/parc-plus/

#PARCFrankston #PARCPLUS #TechnoGym #PeninsulaLeisureXplorapp
Missing lap swimming? We've got you covered! 🏊‍♀️ 

Thank you for your patience as we complete important works on the Main 50m Pool. While the lanes get a much needed makeover, there’s still other things do to keep you moving at PARC:

🧘🏻‍♂️ Join a low impact class - from yoga to our cycle studio, try one of our many group exercise classes to shake up your routine.
🧖‍♀️ Relax and recover in the spa - our Warm Water Pool Hall is still open to soak your stress away.
📱 Try our PARC Plus community access with hundreds of workouts for all fitness level. The videos are led by our much loved PARC Group Exercise Instructors - See the link in bio

We're here to support you remain active and thank you for your continued patience.

#PARCFrankston #WellnessYourWay #StayActive
Three weeks later and we're still celebrating!! 🎉

We're still so excited to have won Facility of the Year Award for both PARC and PINES at the ARV Awards last month. 

A huge thank you to our amazing PARC Fam and our PINES passionates for your support has helped make our facilities truly special. We can't stop dancing! 💃🕺

#PARCFrankston #PINESFrankston #ARVAwards
Meet the PARC Reformer superstars

It's cold outside, but the PARC Reformer instructors you know and love are here to help you keep warm and keep moving. Our passionate PARC Reformer team is committed to supporting your health and wellbeing journey by bringing you support, expertise and the good vibes to every session. 

We’re here to guide you, challenge you, and cheer you on as you build strength and confidence on the new beds, in the new studio - all included in our Full Access memberships! 

A friendly reminder that you need to attend 2 instructor led classes prior to booking in to our Virtual and On-demand options. 

Check out the timetable and class options via the link in bio

#PARCFrankston #PARCReformer #superstars
Congratulations to the Winners of the My Movement Challenge 🏆

We've loved seeing everyone around the Centre getting involved and keeping up consistency over the last month. We're so inspired by our PARC fam and their dedication to keep moving and complete the Challenge. 

Well done to everyone who joined in on the My Movement Challenge. 

#PARCFrankston #MyMovementChallenge #Forthewin #PARCBeanie
✨ New Class Alert! ✨

Les Mills SHAPES has landed at PARC! A fun, low-impact workout that blends Pilates, barre and power yoga for strength, tone and mobility. 

Join us on:
Monday @ 5:15pm
Wednesday @ 6:00am & 5:15pm
Friday @ 8:10am

Les Mills Shapes is a fun new way to get a great workout and change up the Pace and move with purpose. check out the link in bio to see what this exciting new class is all about! 

You can book your spot through the Peninsula Leisure Xplor app or customer portal via the link in bio

#PARCFrankston #LesMillsShapes #PilatesInspired #NewClass #FrankstonFitness
Reminder: Closure notice – Main 50m Pool 

Our Main 50m Pool is now closed from Monday 30 June – Sunday 27 July for planned improvement works and will reopen Monday 28 July.

🔴 CLOSED: Over the period, the 50m pool will be closed. 
🟢 OPEN: All other aquatic facilities will remain open, including the Learn to Swim Pool, Warm Water Pool Hall, Waterslides and Aquatic Playground. Importantly, this means that PARC Swim lessons in the 50m pool will not run. 

If you would like to suspend your membership for the closure period, you can do so via our website - Link in bio

Suspensions used will not go towards members’ allowable suspensions and won’t impact the suspensions rules. 

Please visit our website to learn more about these planned works and impacted services during this time - Link in bio

Thank you for continued patience and support as we complete these important upgrades. 

#PARCFrankston #Centreupdates

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