News

Xplor Mobile App – Update to the latest version

At Peninsula Leisure, we’re committed to continuously improving your experience, and that includes working with our partners at Xplor to make regular updates to the Xplor Peninsula Leisure app.

New releases are rolling out every three months, bringing enhancements, performance improvements, and new features designed to make managing your PARC experience easier.

What is the Xplor Peninsula Leisure app?

Find out all the info via our blog here.

Why update?

Keeping your app up to date ensures you have access to the latest features, security updates, and an all-around smoother experience. With the upcoming release, older versions will no longer function. If you’re still using an older version, now is the time to update to continue using the app.

How to update

Simply head to the App Store or Google Play Store and check for updates to ensure you’re on the latest version.

Version 11.0 – November 2025

What’s new?

We’ve published a new update to the PL Xplor app, bringing a range of improvements to help make your experience smoother and more convenient.

  • Membership Sales: You can now purchase available memberships directly through the app under the Browse section. At this point we are only selling fixed term memberships and visit passes via the app. Ongoing memberships need to be purchased for the Customer Portal. 
  • Redesigned Registration: When booking a class or activity, you’ll now see a clearer icon and image to make browsing and registering easier.
  • Digital ID Card: Your Member ID barcode card is now accessible from the bottom navigation bar. This can be used for class check-ins via the kiosk. (Currently available on iOS, with Android coming soon.)
  • Performance Enhancements: The update includes faster load times, smoother scrolling, and general app improvements.

We encourage all members to update their app and explore the new features. Keeping your app up to date is important, as older versions (two or more updates behind) may lose functionality.

Version 9.0 – March 2025

What’s new?

One of the key features in this latest update is biometric login. Members can now enable or disable biometric authentication directly through your profile settings, making sign-ins quicker and you won’t need to enter your password each time. 

How to add turn on biometrics in V9.0.0

  • Open your app
  • Go to Account > Settings

  • Toggle On Biometrics

Stay connected

We’re excited to continue improving your experience with regular updates every three months. Be sure to keep your app updated so you don’t miss out on new features and enhancements. 

If you have any questions or need help updating your app, our team is here to assist

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More People Can Swim summer programs are back - and it’s FREE! 

This summer, Peninsula Leisure and Frankston City Council are helping more people in Frankston learn to swim and stay safe around water. 

Our More People Can Swim initiative offers fully subsidised programs for teens, kids, and families this January, who would otherwise not have access to water safety education or swimming lessons. 

💦 Build confidence in and around the water 
💦 Learn vital life-saving water skills 
💦 Join a fun, supportive community who is safer for summer 

Simply complete an Expression of Interest form for your preferred program on our website here: https://peninsulaleisure.com.au/can-swim/ 

☀️ Expressions of Interest are open throughout November 2025, for programs running in January 2026. 

💙 For questions, contact our friendly Can Swim team at can.swim@peninsulaleisure.com.au 

 #pinesfrankston #parcfrankston #frankstoncity
PARC’s Annual Christmas Giving Tree is back 🎄❤️

We’re proud to once again partner with Community Support Frankston to help families in need this Christmas. Over the years, our community’s generosity has been amazing - and this year, it’s needed more than ever! 
 
How you can help: 
🎁 Donate: Gifts and non-perishable items. Brand new toys and festive foods! 
📍 Where: Donation box near PARC reception 
📆 When: Donations cut off on Friday 12 December to allow time to distribute. 

Let’s spread joy and make this Christmas brighter for everyone in our local community! 

#PARCFrankston #ChristmasGivingTree #Christmasgiftdonations #christmasappeal
New! Instantly suspend your membership online via the Customer Portal

We’ve made managing your membership easier! From today, Tuesday 11 November, Full Access, Aquatic Access, and Active Life members can now suspend your memberships instantly through your Customer Portal - no forms, no waiting!

☑️ Instantly suspend your membership online
☑️ Manage your own suspension dates
☑️ Start your suspension immediately – no three-day wait

Want to learn how it works? We’ve put together a blog with step-by-step instructions and FAQs to guide you through. Read the full guide here: https://parc.peninsulaleisure.com.au/news/introducing-self-serve-suspensions/

We’re excited to bring you this new feature and hope it makes managing your membership even easier
VICSWIM Summer intensives are back for 2026 🏊

Give your kids a fun, intensive swim program this January at PARC or Pines! Perfect for ages 4–12, these lessons focus on swimming skills and water safety. 

🟢 PINES
Week 1:  1: 5–9 January, 8.00am - 3.00pm
Week 2: 12 - 16 January, 8.30am - 1.00pm

🔵 PARC
 Week 3: 19–23 January, 8:30am–1pm 
 
Cost: $43 per week (5 lessons included) 
Bookings open from 10am this Wednesday 12 November. These spots won’t last! 

Visit VICSWIM's website to secure your child's spot - www.vicswim.com.au 

#PARCfrankston #vicswim #swimminglessons #watersafetyskills #watersafety

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