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PINES Customer Satisfaction Survey 2025

Little girl playing in PINES toddler pool playing with a 'I heart PINES' beach ball

Have you been to PINES outdoor pool this summer season? We want to hear from you!  

You are invited to participate in our PINES Customer Satisfaction Survey. This survey should take between 4 and 6 minutes to complete and is available until Sunday 16 March 2025.  

Confidentiality
This survey is being conducted by Swinburne University, and all responses will be treated in strictest confidence. 

Prize draw
As an incentive, all completed surveys go into the draw to WIN a $100 Rebel Sport Voucher! To be in the draw to win, you will need to provide preferred contact details at the end of the survey and the winner will be notified by email. 

Thank you for taking the time to provide your open and honest feedback. By participating you’re helping us to better improve our services and facilities.

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Missing lap swimming? We've got you covered! 🏊‍♀️ 

Thank you for your patience as we complete important works on the Main 50m Pool. While the lanes get a much needed makeover, there’s still other things do to keep you moving at PARC:

🧘🏻‍♂️ Join a low impact class - from yoga to our cycle studio, try one of our many group exercise classes to shake up your routine.
🧖‍♀️ Relax and recover in the spa - our Warm Water Pool Hall is still open to soak your stress away.
📱 Try our PARC Plus community access with hundreds of workouts for all fitness level. The videos are led by our much loved PARC Group Exercise Instructors - See the link in bio

We're here to support you remain active and thank you for your continued patience.

#PARCFrankston #WellnessYourWay #StayActive
Three weeks later and we're still celebrating!! 🎉

We're still so excited to have won Facility of the Year Award for both PARC and PINES at the ARV Awards last month. 

A huge thank you to our amazing PARC Fam and our PINES passionates for your support has helped make our facilities truly special. We can't stop dancing! 💃🕺

#PARCFrankston #PINESFrankston #ARVAwards
Meet the PARC Reformer superstars

It's cold outside, but the PARC Reformer instructors you know and love are here to help you keep warm and keep moving. Our passionate PARC Reformer team is committed to supporting your health and wellbeing journey by bringing you support, expertise and the good vibes to every session. 

We’re here to guide you, challenge you, and cheer you on as you build strength and confidence on the new beds, in the new studio - all included in our Full Access memberships! 

A friendly reminder that you need to attend 2 instructor led classes prior to booking in to our Virtual and On-demand options. 

Check out the timetable and class options via the link in bio

#PARCFrankston #PARCReformer #superstars
Congratulations to the Winners of the My Movement Challenge 🏆

We've loved seeing everyone around the Centre getting involved and keeping up consistency over the last month. We're so inspired by our PARC fam and their dedication to keep moving and complete the Challenge. 

Well done to everyone who joined in on the My Movement Challenge. 

#PARCFrankston #MyMovementChallenge #Forthewin #PARCBeanie
✨ New Class Alert! ✨

Les Mills SHAPES has landed at PARC! A fun, low-impact workout that blends Pilates, barre and power yoga for strength, tone and mobility. 

Join us on:
Monday @ 5:15pm
Wednesday @ 6:00am & 5:15pm
Friday @ 8:10am

Les Mills Shapes is a fun new way to get a great workout and change up the Pace and move with purpose. check out the link in bio to see what this exciting new class is all about! 

You can book your spot through the Peninsula Leisure Xplor app or customer portal via the link in bio

#PARCFrankston #LesMillsShapes #PilatesInspired #NewClass #FrankstonFitness
Reminder: Closure notice – Main 50m Pool 

Our Main 50m Pool is now closed from Monday 30 June – Sunday 27 July for planned improvement works and will reopen Monday 28 July.

🔴 CLOSED: Over the period, the 50m pool will be closed. 
🟢 OPEN: All other aquatic facilities will remain open, including the Learn to Swim Pool, Warm Water Pool Hall, Waterslides and Aquatic Playground. Importantly, this means that PARC Swim lessons in the 50m pool will not run. 

If you would like to suspend your membership for the closure period, you can do so via our website - Link in bio

Suspensions used will not go towards members’ allowable suspensions and won’t impact the suspensions rules. 

Please visit our website to learn more about these planned works and impacted services during this time - Link in bio

Thank you for continued patience and support as we complete these important upgrades. 

#PARCFrankston #Centreupdates
Keep cup challenge! ☕️ 🙌

Round 1 Maya vs Drew

We think Maya had this one in the bag, cracking the code in 26 seconds, but both are number 1 in our hearts. 🫶

Grab your Fressko Keep cup at PARC Cafe today and stay tuned for round 2 Kynen vs Nathan. 

#PARCFrankston #Keepcup
Reminder: Closure notice – Main 50m Pool closure 
Monday 30 June – Sunday 27 July 🛠

Our Main 50m Pool will be closed from Monday 30 June – Sunday 27 July for planned improvement works. 

🔴 CLOSED: Over the period, the 50m pool will be closed. 
🟢 OPEN: All other aquatic facilities will remain open, including the Learn to Swim Pool, Warm Water Pool Hall, Waterslides and Aquatic Playground. Importantly, this means that PARC Swim lessons in the 50m pool will not run. 

If you would like to suspend your membership for the closure period, you can do so via our website - Link in bio

Suspensions used will not go towards members’ allowable suspensions and won’t impact the suspensions rules. 

Please visit our website to learn more about these planned works and impacted services during this time, Link in bio

Thank you for continued patience and support as we complete these important upgrades. 

#PARCFrankston #Centreupdates

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