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PINES Customer Satisfaction Survey 2025

March 3, 2025

Have you been to PINES outdoor pool this summer season? We want to hear from you!

You are invited to participate in our PINES Customer Satisfaction Survey. This survey should take between 4 and 6 minutes to complete and is available until Sunday 16 March 2025.

Confidentiality
This survey is being conducted by Swinburne University, and all responses will be treated in strictest confidence.

Prize draw
As an incentive, all completed surveys go into the draw to WIN a $100 Rebel Sport Voucher! To be in the draw to win, you will need to provide preferred contact details at the end of the survey and the winner will be notified by email.

Thank you for taking the time to provide your open and honest feedback. By participating you’re helping us to better improve our services and facilities.

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We are introducing new drowning prevention technology to help keep our pools safer.

The Lynxight system uses AI to provide real-time monitoring, risk detection, and instant alerts to enable our lifeguard team to respond up to six times faster to potential emergencies.

The use of this technology will not change our current commitment to safety, but will add an additional layer of protection to help ensure everyone can enjoy our pools with even greater peace of mind.

Installation is now complete, and the system is in its calibration phase, expected to go live in July.

To learn more, visit our website here – https://tinyurl.com/b877ew9p

#PARCFrankston #Lynxight #Watersafety #safearoundpools

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We are introducing new drowning prevention technology to help keep our pools safer.

The Lynxight system uses AI to provide real-time monitoring, risk detection, and instant alerts to enable our lifeguard team to respond up to six times faster to potential emergencies.

The use of this technology will not change our current commitment to safety, but will add an additional layer of protection to help ensure everyone can enjoy our pools with even greater peace of mind.

Installation is now complete, and the system is in its calibration phase, expected to go live in July.

To learn more, visit our website here - https://tinyurl.com/b877ew9p

#PARCFrankston #Lynxight #Watersafety #safearoundpools

It`s Men`s Health Week 🍎

We believe that exercise is the best medicine when it comes to improving both physical and mental health, and this week is a great opportunity to focus on how we can help men and boys stay healthy and active.

We encourage you to priorities your health as well as check in on your mates. Let`s come together to support one another on this journey towards being healthy and active in our lives.

#PARCFrankston #Menshealthweek #Traintogether #Mateshelpmates

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It's Men's Health Week 🍎

We believe that exercise is the best medicine when it comes to improving both physical and mental health, and this week is a great opportunity to focus on how we can help men and boys stay healthy and active.

We encourage you to priorities your health as well as check in on your mates. Let's come together to support one another on this journey towards being healthy and active in our lives.

#PARCFrankston #Menshealthweek #Traintogether #Mateshelpmates

A friendly remember to use your Frankston City council voucher and enjoy some family fun before the end of the financial year. Present your physical Frankston rates coupon or show the coupon attached to your rates email and enjoy:

– your next family swim pass at PARC for just $10 or
– your next individual visit to PARC for just $10, Full Centre Access Includes health club & pools

The offer expires Monday 30 June. For more information please see our blog via link in bio

We hope to see you in centre soon! 😊

#PARCFrankston #Frankston #10for10 #familyfun #fullcentreaccess

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A friendly remember to use your Frankston City council voucher and enjoy some family fun before the end of the financial year. Present your physical Frankston rates coupon or show the coupon attached to your rates email and enjoy:

- your next family swim pass at PARC for just $10 or
- your next individual visit to PARC for just $10, Full Centre Access Includes health club & pools

The offer expires Monday 30 June. For more information please see our blog via link in bio

We hope to see you in centre soon! 😊

#PARCFrankston #Frankston #10for10 #familyfun #fullcentreaccess

That`s a wrap 🎬

Well done to everyone who joined in on the My Movement Challenge.

Although the Challenge may be over, you still have until Sunday 15 June to hand your Challenge cards and go into the draw to win one of our limited- edition PARC beanies!

We`ve loved seeing everyone around the Centre getting involved and keeping up consistency over the last month. We`re so inspired by our PARC fam and their dedication to keep moving and complete the Challenge.

Good luck to all those who have entered!

#PARCFrankston #MyMovementChallenge #Forthewin #PARCBeanie

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That's a wrap 🎬

Well done to everyone who joined in on the My Movement Challenge.

Although the Challenge may be over, you still have until Sunday 15 June to hand your Challenge cards and go into the draw to win one of our limited- edition PARC beanies!

We've loved seeing everyone around the Centre getting involved and keeping up consistency over the last month. We're so inspired by our PARC fam and their dedication to keep moving and complete the Challenge.

Good luck to all those who have entered!

#PARCFrankston #MyMovementChallenge #Forthewin #PARCBeanie

🛠 Female Downstairs Change Rooms Closure 🛠

As part of our tiling replacement project, the downstair Female Change Rooms will be closed for approximately 4 weeks, from Tuesday 10 June until Wednesday 2 July.

To accommodate the high number of female patrons using the upstairs facilities, the upstairs male change rooms will be temporarily designated as female change rooms.

Where to go?
Male patrons: Please use the Main Male Change Rooms located downstairs.
Female patrons: Please use the Upstairs change rooms during this period.
For all the details on the tiling replace works, read our blog via the link in bio

We appreciate your patience as we work to enhance your experience at PARC

#PARCFrankston #Tilingproject #Centreupdates

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🛠 Female Downstairs Change Rooms Closure 🛠

As part of our tiling replacement project, the downstair Female Change Rooms will be closed for approximately 4 weeks, from Tuesday 10 June until Wednesday 2 July.

To accommodate the high number of female patrons using the upstairs facilities, the upstairs male change rooms will be temporarily designated as female change rooms.

Where to go?
Male patrons: Please use the Main Male Change Rooms located downstairs.
Female patrons: Please use the Upstairs change rooms during this period.
For all the details on the tiling replace works, read our blog via the link in bio

We appreciate your patience as we work to enhance your experience at PARC

#PARCFrankston #Tilingproject #Centreupdates

Thank you to our members and guests for your patience over the past weeks as we completed essential upgrades to the Main Downstairs Male Changerooms.

Our Assets and Facilities team have been hard at work, and the changerooms are now safer and in better condition for our community.

We understand that the recent tiling works have caused disruptions, and we appreciate your cooperation as we completed these essential facility upgrades.

For more information about our rolling tile replacement works, please see our blog via the link in bio

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Thank you to our members and guests for your patience over the past weeks as we completed essential upgrades to the Main Downstairs Male Changerooms.

Our Assets and Facilities team have been hard at work, and the changerooms are now safer and in better condition for our community.

We understand that the recent tiling works have caused disruptions, and we appreciate your cooperation as we completed these essential facility upgrades.

For more information about our rolling tile replacement works, please see our blog via the link in bio

Congratulations to PARC Members Cheryl and Garry who have completed the My Movement Challenge and have handed in their cards for their chance to win a limited edition PARC Beanie! 🙌

We chatted with the couple, who said their favourite part of the challenge was coming in for Les Mill The Trip classes and racing each other to get their 12 stamps.

There is only a few days left to get your stamps in with the Challenge wrapping up on Sunday. Remember to hand your card in to go into the draw to win a PARC Beanie!

#PARCFrankston #MyMovementChallenge #YourPace

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Congratulations to PARC Members Cheryl and Garry who have completed the My Movement Challenge and have handed in their cards for their chance to win a limited edition PARC Beanie! 🙌

We chatted with the couple, who said their favourite part of the challenge was coming in for Les Mill The Trip classes and racing each other to get their 12 stamps.

There is only a few days left to get your stamps in with the Challenge wrapping up on Sunday. Remember to hand your card in to go into the draw to win a PARC Beanie!

#PARCFrankston #MyMovementChallenge #YourPace

Fitness on your terms with PARC Plus 🤩

Wherever you may be during the King`s Birthday Long weekend, PARC plus has you covered. With over 1000+ workouts for all fitness levels, you can keep up your routine this long weekend.

You can access PARC Plus through the TechnoGym app, on IOS and android.

No matter where your holiday takes you, maintain your Pace with PARC Plus 💪

Please visit our blog for more information on the Technogym app and PARC Plus via the link in bio

#PARCFrankston #PARCPlus #Holidayworkout #TechnoGym

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Fitness on your terms with PARC Plus 🤩

Wherever you may be during the King's Birthday Long weekend, PARC plus has you covered. With over 1000+ workouts for all fitness levels, you can keep up your routine this long weekend.

You can access PARC Plus through the TechnoGym app, on IOS and android.

No matter where your holiday takes you, maintain your Pace with PARC Plus 💪

Please visit our blog for more information on the Technogym app and PARC Plus via the link in bio

#PARCFrankston #PARCPlus #Holidayworkout #TechnoGym

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PENINSULA LEISURE

PARC

News

PINES Customer Satisfaction Survey 2025

Share this article

Recent articles

Enhancing Safety with Lynxight Drowning Prevention Technology

Important Centre Update: Main 50m Pool closure 30 June – 27 July

Important PARC Swim Update: Main 50m Pool closure 30 June – 27 July

Quick Links

Acknowledgment of Country

Contact PARC

Our Places

Contact PARC

Quick links

Connect with us

Endorsed by Frankston City Council

PENINSULA LEISURE

PARC

News

PINES Customer Satisfaction Survey 2025

Share this article

Recent articles

Enhancing Safety with Lynxight Drowning Prevention Technology

Important Centre Update: Main 50m Pool closure 30 June – 27 July

Important PARC Swim Update: Main 50m Pool closure 30 June – 27 July

Quick Links

Acknowledgment of Country

Contact PARC

Our Places

Contact PARC

Quick links

Connect with us

Endorsed by Frankston City Council

Get in touch