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PARC Customer Satisfaction Survey Results

SURVEY COMPLETED OCTOBER 2023

Thank you to all our members and guests who completed our Customer Satisfaction Survey. Your feedback is essential in helping us to continue to deliver exceptional experiences, programs and services here at PARC.

We have reviewed your feedback, and below is an infographic summary of the results. 

Pleasingly, we saw increases across the overall likelihood to recommend PARC, and the likelihood to continue your PARC membership. We also loved seeing that when you think of PARC, “FUN” continues to be number one word that comes to mind, across all membership and casual visitor categories. 

Areas for focus identified included facility maintenance, cleanliness and PARC Swim administration. You can learn more about what we are doing to improve in these areas in the results infographic.

As always, if you have something you want to share with us, please do so by visiting www.parc.peninsulaleisure.com.au/feedback anytime. 

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Did you know we have Childcare services to help support you in being active? 🧒

Whether you're swimming laps, working up a sweat in the gym or taking a moment to relax in yoga, PARC's got you covered with qualified childcare professionals to keep your little ones entertained whilst you get the time to focus on your health and fitness. 🏃‍♀️

Our qualified educators provide immersive and diverse learning experiences, and there are two sessions available on weekdays. 

Enrol your little one into Childcare today. Download the forms from our website below. 👇
All Childcare bookings are done via our Customer Portal. 
https://parc.peninsulaleisure.com.au/about/childcare/

#parcfrankston #childcareworker #workoutyourway #worryfree #gettingitdone
A friendly reminder for our newest Healthy Habits seminar!🚶🍎🏋️‍♂️ 

Our trainers will help you set habits today, to achieve your personal goals tomorrow. This seminar is open to our Full Access members.
 
In this session we will cover: 
The importance of having lifestyle habits 
How to implement new habits into your lifestyle, with ease 
Why now is the time to set your rhythm! 
Why small daily actions have a big impact long-term! 

Event Details: 
📆 Wednesday 6 March 
🕔 6 – 7pm 
📍PARC Childcare 
Open to Full Access members 

Spaces are limited. Bookings open now via your Customer Portal under the “Group Exercise Classes” button.
#parcfrankston #healthyhabitspayoff #healthyhabitsforall #frankstoncity #healthymelbourne
PARC is open this Labour Day Public Holiday. Come down for a workout or a some fun in the pools with the family. 

Centre hours: 7am-7pm
Waterslide open: 10am – 6pm
Cafe hours: 8am – 5pm
Childcare: Closed
Group exercise: reduced timetable, see the Customer Portal for class details and to book in. 

Our sister site PINES is also open from 8am-6pm.
We look forward to seeing you in Centre! 
#parcfrankston
Join us for a breakfast at PINES this International Women's Day! 

International Women's Day is recognised each year on the 8th of March to acknowledge and celebrate women's social, economic, cultural and political achievements. 

To celebrate IWD this year, we are excited to host a free breakfast at PINES for our community. Head down for a morning swim and enjoy a yummy breakfast with the PINES team. 

📆 When: Friday 8 March
🕖 Time: 7am-8.30pm
📍 Where: PINES 

We look forward to seeing you there! 

#parcfrankston #pinesfrankston #iwd #celebratingwomen
Have you heard about our Free Family Friday's at PINES?🌊☀️😎

At PINES every Friday night from 4pm to 7pm, we have free entry and a free sausage sizzle. 🌭🌭🌭

It's such a great way to spend a nice sunny afternoon with the family!

So come on down, have some fun and have a splash with your family tonight!
#parcfrankston #pinesfrankston #sausagesizzle #freefamilyfun
Interested in teaching the newest generation of swimmers?

Then our STAR swim program may be the right fit for you! ⭐️⭐️⭐️

The PARC Swim STAR Program offers selected participants the opportunity to start their swimming teacher qualification. With regular swim teacher pathways costing up to $600, the STAR Swim Program is a great option for those looking to start out as a swim teacher!

To apply, complete an Expression of Interest form on our website and attend the STAR Program information night:
Date: Tuesday 12 March 🗓
Time: 5.30pm-7.00pm ⏰
Where: PARC Childcare 🏫
Expressions of interest close on Tuesday 12 March at 5.00pm. 

To find out more about our PARC STAR swim program or complete an Expression of Interest form, head to the link below:
https://peninsulaleisure.com.au/careers/

#PARCFrankston  #swimteacher #learntoswim #teachingswimming #paidcourse

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