News

Peninsula Leisure Customer Portal is LIVE

We are very excited to launch our new Customer Portal, powered by Xplor Recreation today!

🚀 Look out for your log in details

Shortly, you will receive an email to this email address with your log in details to the new Customer Portal. The email will look like this:

  1. Please click on the link in the email: https://peninsulaleisure.perfectmind.com/
  2. Enter your user name and temporary password
  3. You will be asked to create a new password the first time you log in
  4. You can then use these details to create a new password for your account, and from there, you can start managing your membership with us online, and booking into Group Exercise classes.

🚀 I didn’t receive the email

All emails servers are different, but we expect all login emails to be sent individually to members this morning, Tuesday 31 January. If you did not receive this email to login by end of day, please complete the form on our website HERE by selecting ‘Logging in / access’ as your reason for support, and a member of our team will come back to you.

🚀 Extra staff to support

Throughout the launch period we will have additional staff to help guide you through the new process. In the early days, there may be some minor teething issues, so please be patient as we endeavour to troubleshoot any issues you may come across. We encourage you to share your feedback along the way.

🚀 HOW TO Instructions

We know that with any new platform, there are new habits to form and new processes to learn. To make things easier, we have put all your Customer Portal resources on the one page.

🚀 QUICK LINKS

If you have any questions please start by checking out this page first. If you can’t find what you are looking for, please complete the form on our website HERE and a member of our team will come back to you.

Thanks,
Your PARC and Peninsula Leisure Fam

Share this article

POV You join us for a Body Attack class! 🏃🏻‍♂️ 

Body Attack is a high intensity cardio session that mixes running, lunging and jumping with strength exercises. You’ll leave feeling strong and energised. 💪🔥 

Join us for a class:
Wednesdays, 5:35pm 
Thursdays, 9:25am 
Saturdays, 8:20am 
Sundays,  8:20am 

Book your spot through the Peninsula Leisure Xplor app or Customer Portal via the link in bio.

#PARCFrankston #Bodyattack #FrankstonFitness #lesmillsbodyattack #lesmillstribe #groupexerciseclass #groupexerciseclasses #frankston #frankstoncity
Important Centre Update:  Main Pool Hall Closure 
Thursday 31 July, back open on Monday 18 August

Please be advised that the entire Main Pool Hall is closed from today - Thursday 31 July to Monday 18 August to allow for essential, unplanned boiler replacement works. During this period, there will also be no hot water to the showers Centre-wide. 

The Warm Water Pool and Spa remain operating as normal. Please visit our website to learn more about these works and impacted services during this time - link in bio

If you would like to suspend your membership or extend your suspension for the closure period, you can do so via our website - link in bio

Thank you for your continued support. We appreciate your understanding and patience as we carry out this important replacement. We look forward to welcoming you back to a warmer PARC Main Pool Hall from Monday 18 August.
This or that at PARC 🔄

Join our trainers as they show you some alternatives to some of our favourite exercises. Whether you're looking to change up your routine or try something new, our friendly Gym staff are always here to help.

Comment below any other exercises you want alternatives for!

#PARCFrankston #ThisorThat #Exercisealternatives #happytohelp
Important Centre Update:  Main Pool Hall Closure 
Thursday 31 July, back open on Monday 18 August

Please be advised that the entire Main Pool Hall will be closed from Thursday 31 July to Monday 18 August to allow for essential, unplanned boiler replacement works. During this period, there will also be no hot water to the showers Centre-wide. 

One of the most important systems in our facility is the boiler system, which heats our pools and showers. Unfortunately, we recently experienced an unexpected fault that impacted heating water. As a result, we’re fast-tracking a major replacement to this critical system to restore full comfort and ensure long-term reliability. To safely complete these works, the entire Main Pool Hall will be closed from Thursday 31 July to Monday 18 August.

The Warm Water Pool and Spa remain operating as normal.

Please visit our website to learn more about these works and impacted services during this time: https://parc.peninsulaleisure.com.au/alerts/important-centre-update-main-50m-pool-closure-30-june-27-july/ 

If you would like to suspend your membership for the closure period, you can do so via our website: https://bit.ly/4b35AsV Suspensions used will not go towards members’ allowable suspensions days. 

Thank you for your continued support. We appreciate your understanding and patience as we carry out this important replacement. We look forward to welcoming you back to a warmer PARC Main Pool Hall from Monday 18 August.

Recent articles