News

Peninsula Leisure’s new Customer Portal is coming Tuesday 31 January

Peninsula Leisure manages PARC and Pines, and we are excited to share our new Customer Portal with you. Powered by Xplor Recreation, your Customer Portal will come into effect next week, and will enable you to book into group exercise classes and manage your membership all in the one place!

What is Xplor Recreation?

Xplor Recreation is our new customer and membership management software that uses cloud-based technology to help you get the most out of visiting PARC.

What’s changing?

At present, to become a member of PARC you need to complete paperwork. To book into a class, you go to the MyPARC App. To manage your child’s swim lessons, you go to the Greenedesk Parent Portal…Within your new Xplor Recreation Customer Portal, you will be able to do all of those activities in the one place!

  • For our Full Access members, our MyPARC (MindBody) App will cease to exist, to be replaced by the Xplor Recreation Customer Portal for all your group exercise and appointment bookings.
  • For Aquatic members, you now have access to manage your memberships online.
  • For PARC Swim members, your current Parent Portal provided by Greenedesk will be replaced by the Xplor Recreation Customer Portal. In this portal you can see your child’s progression, and manage all your children on the one account!
  • For Creche parents, you will be able to conveniently book and pay for multiple creche sessions in the one transaction on a pay as you go basis. Pre-paid multi-visit passes will no longer be necessary and will not be sold once we transition to the new system.
  • And for all our casual visitors, you can purchase group exercise classes and multi-visit passes online from the Xplor Recreation Customer Portal.

When are we changing to Xplor Recreation Customer Portal?

Go live date is Tuesday next week, 31 January. On Monday next week, 30 January, you will receive your login details to the Customer Portal, and can commence making your bookings and managing your membership online.

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We’ve had a lot of questions about the new Hack Squat Machine which was introduced during our gym upgrade in late August, so we’re here to help! Here Alanah walks you through a step-by-step on how to properly use the machine for a safe and effective workout. 

Whether you’re looking to build strength or perfect your squat form, the Hack Squat Machine is a game-changer! 🏋️‍♀️ 

Don’t hesitate to ask our friendly gym team in red if you need more tips!

#parcfrankston #frankston #frankstoncity #visitfrankston #gymequipment #howtogym #hacksquat #hacksquats #gymtipsandtricks #newgymequipment
Learn to Save a Life: Restart a Heart Day at PARC ❤️

Join us on Saturday, October 12th, for Restart a Heart Day, a vital community event that raises awareness about cardiac arrest and empowers people with lifesaving CPR skills. Hosted by Monash University, this event will bring together children, adults, and healthcare professionals to help build a safer, more prepared community.
 
Did you know that only 1 in 10 people survive a cardiac arrest? Most cardiac arrests happen in the home, so learning how to act fast could save the life of someone you love. Restart a Heart day will teach you how to respond in just three simple steps: CALL, PUSH, SHOCK.
 
Drop by PARC on Saturday morning between 9am – 11am to learn from paramedics and paramedic students, who will be on hand to guide you through these critical steps and boost your confidence in delivering CPR. Every minute counts when restarting a heart – let’s work together to improve survival rates!

 #parcfrankston #frankston #frankstoncity #frankstonsouth #frankstonnorth #frankstonbeach #cpr #cprtraining #restartaheart #restartaheartday
Please note that both our Green Constrictor and Blue Python waterslides will be closed tomorrow, Thursday 10 October due to reactive maintenance.

Please be sure to check our Service Availability report on our website to see what services are available before your visit.

We apologise for the inconvenience.

 #parcfrankston #frankston #frankstoncity #frankstonsouth #frankstonnorth #frankstonbeach #waterslides #closure #closurenotice #reactivemaintenance
We know life gets busy, and sometimes things come up, which is why we’re excited to announce that make-up classes are now part of the PARC Swim membership! 🏊‍ 

Starting from 7 October, if your child is unwell or unable to attend a class, they can now easily reschedule and catch up on those vital swimming skills. 🎉 

Plus, with unlimited access to PARC and PINES for extra practice, they’ll never miss a beat in their swimming journey. 

Enroll for Term 4 now and start with our PARC Swim Start in-water assessment. For more details, visit our website or contact the PARC Swim Team today. 

#parcfrankston #frankston #frankstoncity #frankstonbeach #frankstonsouth #swimminglessons #swimlessons #swimlessonsforkids #watersafe

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