News

Peninsula Leisure’s new Customer Portal is coming Tuesday 31 January

Peninsula Leisure manages PARC and Pines, and we are excited to share our new Customer Portal with you. Powered by Xplor Recreation, your Customer Portal will come into effect next week, and will enable you to book into group exercise classes and manage your membership all in the one place!

What is Xplor Recreation?

Xplor Recreation is our new customer and membership management software that uses cloud-based technology to help you get the most out of visiting PARC.

What’s changing?

At present, to become a member of PARC you need to complete paperwork. To book into a class, you go to the MyPARC App. To manage your child’s swim lessons, you go to the Greenedesk Parent Portal…Within your new Xplor Recreation Customer Portal, you will be able to do all of those activities in the one place!

  • For our Full Access members, our MyPARC (MindBody) App will cease to exist, to be replaced by the Xplor Recreation Customer Portal for all your group exercise and appointment bookings.
  • For Aquatic members, you now have access to manage your memberships online.
  • For PARC Swim members, your current Parent Portal provided by Greenedesk will be replaced by the Xplor Recreation Customer Portal. In this portal you can see your child’s progression, and manage all your children on the one account!
  • For Creche parents, you will be able to conveniently book and pay for multiple creche sessions in the one transaction on a pay as you go basis. Pre-paid multi-visit passes will no longer be necessary and will not be sold once we transition to the new system.
  • And for all our casual visitors, you can purchase group exercise classes and multi-visit passes online from the Xplor Recreation Customer Portal.

When are we changing to Xplor Recreation Customer Portal?

Go live date is Tuesday next week, 31 January. On Monday next week, 30 January, you will receive your login details to the Customer Portal, and can commence making your bookings and managing your membership online.

Share this article

PARC is open this Labour Day Public Holiday. 

Come down for a workout or some fun in the pools with the family. 

- Centre hours: 7am-7pm 

- Waterslide open: 10am – 6pm 

- Cafe hours: 8am – 5pm 

- Group exercise: reduced timetable, see the Customer Portal or Xplor Peninsula Leisure app for class details and to book in. 

Our sister site PINES is also open from 8am - 6pm. 
We look forward to seeing you in Centre! 

#PARCFrankston
Celebrate International Women's Day with Frankston Skatepark 🛹

This International Women’s Day, the team at Skate are hosting additional sessions of our very popular, Girls Skate, to celebrate all the wonderful girls and women in our Skate community. 

Come along to learn new skills and meet some of the incredible local riders!

🛹 Where: Frankston Skate Park 

🕐 When: Check the Customer Portal for lesson times 

🎟️ Bookings: You can book into a lesson via the Customer Portal or Xplor Peninsula Leisure app. 
We look forward to celebrating with you!
POV: Your free PARC Start Appointment 💪

Did you know that you get a complimentary appoinment with one of our incredible trainers, as part of your Full Access membership at PARC. This appoinment is to help set you up for success, and create a training plan to meet your goals. 

Book in via the Customer Portal, or Xplor App today!
New Access Gates Installation, Tuesday 3 March – Friday 6 March 

We're excited to let you know that new access gates will be installed at PARC in early March. 

We're committed to continually improving our facility and the experience of every member and guest. This upgrade reflects our ongoing commitment to continually invest in improving experiences at PARC.

The new Sec-Pro gates will be a significant improvement to how you arrive and enter the Centre, with: 

✔️ Instant response time 

✔️ Improved reliability 

✔️ Improved accessibility with wider gates 

During the installation period, any gates already fitted will remain in the open position, and our team will be on hand to assist. For members attending a Group Exercise Class, please be sure to check in by scanning your wristband at our kiosks. 

To learn more about our access gate upgrades, visit our blog via the link in our bio. 

#PARCFrankston #PARC
A little sneak peek into mornings at PARC Fit Outdoor 👀

Registrations are still open, so if you want to join in the fun, sign up and join us for our next session on Friday morning! 

#PARCfrankston #Frankston #PARCFitOutdoor
Did you know Dry Needling/Accupuncture is available from the Compass Allied Health team, located in our Allied Health Suites

Dry needling is a technique where a very fine needle is gently inserted into tight or painful muscles to release “knots” (trigger points). These tight spots can cause pain, stiffness, and reduced movement.

The goal? It help muscles relax, move better, and feel less painful.

Who can benefit?
• Athletes & active people
• Anyone with tight or stiff muscles
• Desk-related neck or back pain
• Headaches, sciatica, jaw pain (TMJ), or joint issues

Curious if dry needling is right for you? Get in touch with Compass Allied Health to book an initial consult with Jack (Giac).
⭐️ Swimming for a cause: Meet Clinton Hosie ⭐️
 
This February, PARC Aquatic Access member Clinton Hosie is taking on a new challenge - swimming 14km to raise funds for the Starlight Children’s Foundation as part of their Super Swim.
 
Every minute of every day, a child in Australia is admitted to hospital. Clinton is diving in to help bring joy, laughter, and comfort to sick kids when they need it most.
 
We love seeing you at PARC putting in the laps, Clinton - your dedication in and out of the pool is inspiring.
 
Good luck, have fun, and thank you for swimming for such an important cause!
 
Learn more about the Starlight Super Swim: https://superswim.org.au/

Recent articles