New member information
Aquatic Members
New member information
Aquatic Members
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Welcome to the Peninsula Leisure family!
Congratulations on taking steps to feel more active, happy and connected at our facilities.
This area is for all our new members providing you with everything you need to know about your membership and how to make the most of it!
Don’t forget as a PARC member you get access to ALL our facilities and online programs:
We have recently launched a new CUSTOMER PORTAL, making managing your membership and bookings so much easier.
On our portal you will be able to:
- Manage your membership online
- Manage your financial information
- Book into Childcare sessions
As a first step, we recommend visiting the CUSTOMER PORTAL INFO page for instructional videos on how to use the platform and lots of FAQs answered.
Got any more questions?
Before your first visit
If you purchased online, please book a time to meet with our Sales Consultants at PARC to finalise your membership, including;
- Picking up your wrist access band and parking permit
- Getting a photo for our membership system
- Showing you how to make bookings in the Customer Portal
- Access to a tour around the Centre if you wish
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Let us show you around our centre
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New members orientation sessions
We hold new member seminars every Wednesday at 10.30am and Thursdays at 5.30pm. This is where we talk to you about how to make the most of your membership, including:
- Using our new Customer Portal to book appointments
- How to use lockers
- Information on the Centre
Got any more questions?
What to Bring
Help us to keep our Peninsula Leisure facilities fun, safe and enjoyable spaces for all members.
- Check out the Pool and Lap Lane availability before you come to see which lanes are available, links below.
- Shower before entering the pool.
- Respect other patrons who may be using your lane – allow them space to get active.
- Bring a drink bottle and towel to all swims.
- Bring your membership band.
- Always listen to our Pool Supervision team, our lifeguards are here to keep our facilities and you safe.
- During summer you can also enjoy our outdoor pool at Pines Forest Aquatic Centre.
- Don’t forget if you want to supplement your workouts with extra sessions in the comfort of your own home with our online program PARC PLUS!
Got any more questions?
When you visit
Free Car parking
Every member receives a car park permit in their welcome pack which gives you 3 hours free of parking at PARC. Make sure you bring this every time you visit and see our reception when it expires. There is also free parking at Pines Forest Aquatic Centre.
Parking costs at PARC
The cost for parking is $2 for 2 hours and $4 for 3 hours. After purchasing a ticket bring the receipt into PARC Reception during your visit for a refund of up to $4 if you’ve forgotten your permit.
Lockers
You will find lockers available throughout PARC and on the pool deck. Your membership band will allow you to access to the lockers for free so you can securely lock your belongings away.
Follow instruction signage at the lockers for access.
Childcare onsite
Parents can relax while they train at PARC, knowing their children are being cared for by qualified childcare educators providing the latest in learning and development in a safe and secure environment.
Cafe delights
Treat yourself to a pre-workout energy booster, post workout smoothie, or grab a healthy snack on the go. Make sure you say hello to our awesome Café crew in your first few visits, we guarantee you it will become a regular part of your PARC routine!
Refer a friend
Share the LOVE with PARC with our Member Referral Program
Got any more questions?
Welcome to the Peninsula Leisure family!
Congratulations on taking steps to feel more active, happy and connected at our facilities.
This area is for all our new members providing you with everything you need to know about your membership and how to make the most of it!
Don’t forget as a PARC member you get access to ALL our facilities and online programs:
We have recently launched a new CUSTOMER PORTAL, making managing your membership and bookings so much easier.
On our portal you will be able to:
- Manage your membership online
- Manage your financial information
- Book into Childcare sessions
As a first step, we recommend visiting the CUSTOMER PORTAL INFO page for instructional videos on how to use the platform and lots of FAQs answered.
Got any more questions?
Before your first visit
If you purchased online, please book a time to meet with our Sales Consultants at PARC to finalise your membership, including;
- Picking up your wrist access band and parking permit
- Getting a photo for our membership system
- Showing you how to make bookings in the Customer Portal
- Access to a tour around the Centre if you wish
Â
Let us show you around our centre
Â
New members orientation sessions
We hold new member seminars every Wednesday at 10.30am and Thursdays at 5.30pm. This is where we talk to you about how to make the most of your membership, including:
- Using our new Customer Portal to book appointments
- How to use lockers
- Information on the Centre
Got any more questions?
What to Bring
Help us to keep our Peninsula Leisure facilities fun, safe and enjoyable spaces for all members.
- Check out the Pool and Lap Lane availability before you come to see which lanes are available, links below.
- Shower before entering the pool.
- Respect other patrons who may be using your lane – allow them space to get active.
- Bring a drink bottle and towel to all swims.
- Bring your membership band.
- Always listen to our Pool Supervision team, our lifeguards are here to keep our facilities and you safe.
- During summer you can also enjoy our outdoor pool at Pines Forest Aquatic Centre.
- Don’t forget if you want to supplement your workouts with extra sessions in the comfort of your own home with our online program PARC PLUS!
Got any more questions?
When you visit
Free Car parking
Every member receives a car park permit in their welcome pack which gives you 3 hours free of parking at PARC. Make sure you bring this every time you visit and see our reception when it expires. There is also free parking at Pines Forest Aquatic Centre.
Parking costs at PARC
The cost for parking is $2 for 2 hours and $4 for 3 hours. After purchasing a ticket bring the receipt into PARC Reception during your visit for a refund of up to $4 if you’ve forgotten your permit.
Lockers
You will find lockers available throughout PARC and on the pool deck. Your membership band will allow you to access to the lockers for free so you can securely lock your belongings away.
Follow instruction signage at the lockers for access.
Childcare onsite
Parents can relax while they train at PARC, knowing their children are being cared for by qualified childcare educators providing the latest in learning and development in a safe and secure environment.
Cafe delights
Treat yourself to a pre-workout energy booster, post workout smoothie, or grab a healthy snack on the go. Make sure you say hello to our awesome Café crew in your first few visits, we guarantee you it will become a regular part of your PARC routine!
Refer a friend
Share the LOVE with PARC with our Member Referral Program
