News

Main Pool Hall to reopen Monday 11 August

August 8, 2025

Updated 8 August, 1pm

Great news! PARC’s Main Pool Hall is reopening early on Monday 11 August

We’re thrilled to share that the Main Pool Hall will reopen one week earlier than planned, on Monday 11 August!

Thanks to a smooth and speedy installation of our brand-new boiler system, we’ve been able to bring the reopening forward and get you back in the water sooner.

We’re reopening one full week earlier than planned thanks to the early arrival of parts and the smooth installation and commissioning of our new 600-kilowatt boiler. This upgraded system will provide more consistent heating across our pools and showers.

SERVICES:

What’s reopening on Monday 11 August?

50m Pool – lap swimming, PARC Swim, Aqua classes and user groups return
Learn to Swim Pool – PARC Swim returns
Waterslides – fun is back!
Showers – are hot and flowing
Café – back to normal hours (8am – 7pm weekdays, 8am – 5pm weekends)

What’s reopening later?

Aquatic Playground – repaint works remain on track to finish in time for planned reopen on Saturday 16 August
Sauna – The Sauna is also closed for tiling upgrades, with a planned reopen on 30 August.

What’s already open?
All other areas of the Centre, including the Warm Water Pool, Spa, Gym, Reformer Studio, and Group Exercise Rooms, continue to operate as normal.

What does this mean for me?

I’m a Full Access or an Aquatic Access Member

We are back to normal operations from Monday 11 August.
Lap swimming is back!
Showers are hot.
If your suspension was due to end on 18 August and you wish to come back sooner, please email member.experience@peninsulaleisure.com.au or call 03 9781 8444.

I’m a PARC Swim Member

All PARC Swim lessons, in both the 50m and Learn to Swim Pools, are back from Monday 11 August.
PARC Swim members were not charged for the period of the closure.

I’m part of a User Group

We are working with our main group contacts directly.
Please look out for communications from your group as to when sessions are back at PARC.

Thank you for your understanding

We’d like to thank you all for your patience and support during this important boiler replacement. We know these pool closures have been disruptive, and we can’t wait to welcome you back to a warmer, more comfortable PARC!

If you have any questions, please get in touch with us at member.experience@peninsulaleisure.com.au

The PARC Team

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Customer Satisfaction Survey results – The movers and the shakers.

We run our customer survey every 6 months. With this feedback, we identify key areas to focus on to improve the experiences, programs and services we offer, living our commitment to continuous improvement.

Compared to our last survey, we are pleased to share that we saw significant improvement in the:

🏊‍♂️ Availability of aquatic programs and classes
🏋️ Availability and access to group fitness classes
📱 90% Rated the app experience as neutral, good or excellent

For a summary of the results, check out the Customer Satisfaction Infographic via the link in our bio

#PARCFrankston

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Customer Satisfaction Survey results – The movers and the shakers.

We run our customer survey every 6 months. With this feedback, we identify key areas to focus on to improve the experiences, programs and services we offer, living our commitment to continuous improvement.

Compared to our last survey, we are pleased to share that we saw significant improvement in the:

🏊‍♂️ Availability of aquatic programs and classes
🏋️ Availability and access to group fitness classes
📱 90% Rated the app experience as neutral, good or excellent

For a summary of the results, check out the Customer Satisfaction Infographic via the link in our bio

#PARCFrankston

Have you downloaded the Peninsula Leisure Xplor app yet? 📱

Enhance your experience with this helpful aid to the Customer Portal, making it easy for you to manage all your and your family’s activities and bookings at our facilities.

The app features include:
✅ Book single drop-in events – including Group Exercise classes, Splash Island and Skate sessions.
❌ Ability to withdraw from single events if your plans change.
📅 View all your bookings in one place with the Schedules feature.
🙋🏻‍♀️ View personal contact information for yourself and family members in your account.
👨‍👩‍👧‍👦 View membership details and status for you and your family (account).

You can download the Peninsula Leisure Xplor App, from the Apple store or Google Play. For more information, please visit our blog via the website link in bio.

#PARCFrankston #Peninsulaleisureapp #Xplorapp #yourapp #easyas123 #accountmanagement

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Have you downloaded the Peninsula Leisure Xplor app yet? 📱

Enhance your experience with this helpful aid to the Customer Portal, making it easy for you to manage all your and your family’s activities and bookings at our facilities.

The app features include:
✅ Book single drop-in events - including Group Exercise classes, Splash Island and Skate sessions.
❌ Ability to withdraw from single events if your plans change.
📅 View all your bookings in one place with the Schedules feature.
🙋🏻‍♀️ View personal contact information for yourself and family members in your account.
👨‍👩‍👧‍👦 View membership details and status for you and your family (account).

You can download the Peninsula Leisure Xplor App, from the Apple store or Google Play. For more information, please visit our blog via the website link in bio.

#PARCFrankston #Peninsulaleisureapp #Xplorapp #yourapp #easyas123 #accountmanagement

Loneliness Awareness Week 🤝

This week is Loneliness Awareness Week, a time to come together, support one another, and promote meaningful social connection.

We are proud to share from our recent customer satisfaction survey that our members and guest say PARC is beneficial for their mental health and wellbeing.

Thank you to our incredible PARC community showing up for each other every day. Together, we’re creating a space where no one feels alone. 💙

#PARCFrankston #PINESFrankston #PARCcommunity #lonlinessawarenessweek #yourpeople #neveralone #fitnesswithfriends

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Loneliness Awareness Week 🤝

This week is Loneliness Awareness Week, a time to come together, support one another, and promote meaningful social connection.

We are proud to share from our recent customer satisfaction survey that our members and guest say PARC is beneficial for their mental health and wellbeing.

Thank you to our incredible PARC community showing up for each other every day. Together, we’re creating a space where no one feels alone. 💙

#PARCFrankston #PINESFrankston #PARCcommunity #lonlinessawarenessweek #yourpeople #neveralone #fitnesswithfriends

Rise and Shine it`s a beautiful morning at PARC ☀️

Join Alanah as she shows you around the Gym. Our Gym Staff are always here and happy to help with any questions you may have.

We hope to see you in centre soon!

#PARCFrankston #PARCgym #YourPARC

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Rise and Shine it's a beautiful morning at PARC ☀️

Join Alanah as she shows you around the Gym. Our Gym Staff are always here and happy to help with any questions you may have.

We hope to see you in centre soon!

#PARCFrankston #PARCgym #YourPARC

Our lifeguards face off 😆

Bella and Tom put their instincts to the test with our Hidden Hydro Challenge. 🫣

There’s only 1 rule – don’t pick your opponent`s hidden hydro.

Who do you think will win?

#PARCFrankston #HiddenHydro #Challenge #Challengetime #competition #Partygames #Game

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Our lifeguards face off 😆

Bella and Tom put their instincts to the test with our Hidden Hydro Challenge. 🫣

There’s only 1 rule – don’t pick your opponent's hidden hydro.

Who do you think will win?

#PARCFrankston #HiddenHydro #Challenge #Challengetime #competition #Partygames #Game

POV You join us for a Body Attack class! 🏃🏻‍♂️

Body Attack is a high intensity cardio session that mixes running, lunging and jumping with strength exercises. You’ll leave feeling strong and energised. 💪🔥

Join us for a class:
Wednesdays, 5:35pm
Thursdays, 9:25am
Saturdays, 8:20am
Sundays, 8:20am

Book your spot through the Peninsula Leisure Xplor app or Customer Portal via the link in bio.

#PARCFrankston #Bodyattack #FrankstonFitness #lesmillsbodyattack #lesmillstribe #groupexerciseclass #groupexerciseclasses #frankston #frankstoncity

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POV You join us for a Body Attack class! 🏃🏻‍♂️

Body Attack is a high intensity cardio session that mixes running, lunging and jumping with strength exercises. You’ll leave feeling strong and energised. 💪🔥

Join us for a class:
Wednesdays, 5:35pm
Thursdays, 9:25am
Saturdays, 8:20am
Sundays, 8:20am

Book your spot through the Peninsula Leisure Xplor app or Customer Portal via the link in bio.

#PARCFrankston #Bodyattack #FrankstonFitness #lesmillsbodyattack #lesmillstribe #groupexerciseclass #groupexerciseclasses #frankston #frankstoncity

💙🛟 Pool Lifeguard Appreciation Day 🛟💙

Today we would like to recognise and celebrate our amazing lifeguards. Thank you for all your hard work, so that we can exercise, play and enjoy the water safely.

We are proud to share from our recent customer satisfaction survey that our members and guest rate PARC lifeguards, 8.7 out of 10 for feelings of safety when in and around water.

Whether you`re training or patrolling our pools, thank you to all our incredible lifeguards for your hard work.

#PARCFrankston #Lifeguards #Appreciationday #Waterssafety

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💙🛟 Pool Lifeguard Appreciation Day 🛟💙

Today we would like to recognise and celebrate our amazing lifeguards. Thank you for all your hard work, so that we can exercise, play and enjoy the water safely.

We are proud to share from our recent customer satisfaction survey that our members and guest rate PARC lifeguards, 8.7 out of 10 for feelings of safety when in and around water.

Whether you're training or patrolling our pools, thank you to all our incredible lifeguards for your hard work.

#PARCFrankston #Lifeguards #Appreciationday #Waterssafety

Important Centre Update: Main Pool Hall Closure
Thursday 31 July, back open on Monday 18 August

Please be advised that the entire Main Pool Hall is closed from today – Thursday 31 July to Monday 18 August to allow for essential, unplanned boiler replacement works. During this period, there will also be no hot water to the showers Centre-wide.

The Warm Water Pool and Spa remain operating as normal. Please visit our website to learn more about these works and impacted services during this time – link in bio

If you would like to suspend your membership or extend your suspension for the closure period, you can do so via our website – link in bio

Thank you for your continued support. We appreciate your understanding and patience as we carry out this important replacement. We look forward to welcoming you back to a warmer PARC Main Pool Hall from Monday 18 August.

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News

Main Pool Hall to reopen Monday 11 August