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PARC Customer Satisfaction Survey Results

SURVEY COMPLETED OCTOBER 2023

Thank you to all our members and guests who completed our Customer Satisfaction Survey. Your feedback is essential in helping us to continue to deliver exceptional experiences, programs and services here at PARC.

We have reviewed your feedback, and below is an infographic summary of the results. 

Pleasingly, we saw increases across the overall likelihood to recommend PARC, and the likelihood to continue your PARC membership. We also loved seeing that when you think of PARC, “FUN” continues to be number one word that comes to mind, across all membership and casual visitor categories. 

Areas for focus identified included facility maintenance, cleanliness and PARC Swim administration. You can learn more about what we are doing to improve in these areas in the results infographic.

As always, if you have something you want to share with us, please do so by visiting www.parc.peninsulaleisure.com.au/feedback anytime. 

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PARC`s Annual Christmas Giving Tree 🎄❤️

We are proud to once again partner with Community Support Frankston for the third year to support their Christmas hamper drive.

Over the past two years, our PARC community has amazed us with your generosity, providing support to those going through tough times. This year has been challenging for many, and we’re proud to continue supporting this wonderful initiative to give back.

If you`re able to, please donate gifts and non-perishables to our donation box located at PARC.

We will be collecting donations until Friday 13 December.

Thank you for your generous support in helping us make a difference this Christmas.

#parcfrankston #christmasgivingtree #chrsitmasappeal #christmasdonations #frankstoncommunity #frankstoncity #frankston #christmasdonations

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PARC's Annual Christmas Giving Tree 🎄❤️ We are proud to once again partner with Community Support Frankston for the third year to support their Christmas hamper drive. Over the past two years, our PARC community has amazed us with your generosity, providing support to those going through tough times. This year has been challenging for many, and we’re proud to continue supporting this wonderful initiative to give back. If you're able to, please donate gifts and non-perishables to our donation box located at PARC. We will be collecting donations until Friday 13 December. Thank you for your generous support in helping us make a difference this Christmas. #parcfrankston #christmasgivingtree #chrsitmasappeal #christmasdonations #frankstoncommunity #frankstoncity #frankston #christmasdonations

Please note our Cafe will be closing early tomorrow, Wednesday 20 November, with service of hot food finishing at 5.00pm.

If you usually grab a post work out snack or meal from Cafe, please be sure to make other arrangements.

We thank you for your patience and understanding.

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Please note our Cafe will be closing early tomorrow, Wednesday 20 November, with service of hot food finishing at 5.00pm. If you usually grab a post work out snack or meal from Cafe, please be sure to make other arrangements. We thank you for your patience and understanding.

🏊 VICSWIM summer intensive swim lessons are coming to PARC & PINES in 2025. 🏊

We will be hosting the VICSWIM Summer Holiday Intensive Swim lesson program in January.

The VICSWIM program is a low cost, intensive program teaching swimming and water safety to children from 4 years of age. Each program consists of daily lessons starting at the same time each day throughout the week.

Dates for the upcoming summer intensive programs are:
🟢 PINES
Week 1: 6-10 January, 8.30am-3pm
Week 2: 13-17 January, 8.30am-3pm
Week 3: 20-24 January, 8.30am-3pm

🔵 PARC
Week 2: 13-17 January, 8.30am-3pm

Bookings open today! Visit vicswim.com.au for all bookings and payments.

These lessons will book out fast, so be ready on the day to secure your spot!

#pinesfrankston #VICSWIM

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🏊 VICSWIM summer intensive swim lessons are coming to PARC & PINES in 2025. 🏊 We will be hosting the VICSWIM Summer Holiday Intensive Swim lesson program in January. The VICSWIM program is a low cost, intensive program teaching swimming and water safety to children from 4 years of age. Each program consists of daily lessons starting at the same time each day throughout the week. Dates for the upcoming summer intensive programs are: 🟢 PINES Week 1: 6-10 January, 8.30am-3pm Week 2: 13-17 January, 8.30am-3pm Week 3: 20-24 January, 8.30am-3pm 🔵 PARC Week 2: 13-17 January, 8.30am-3pm Bookings open today! Visit vicswim.com.au for all bookings and payments. These lessons will book out fast, so be ready on the day to secure your spot! #pinesfrankston #VICSWIM

Celebrate This Girl Can with a little you-time. 🧘‍♀️

Join us for a free community slow flow yoga session on Sunday 17 November at 4pm.

This is the perfect way to see out your weekend with a little piece of mindfulness. This event is free and is open to casual visitors so please bring a special female in your life along to connect and be active.

Bookings will be open via the Customer Portal – link in bio.

#parcfrankston #thisgirlcan #yogaclass #yogaclasses #fitnessclass #slowflowyoga #slowflowyogaclass

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Celebrate This Girl Can with a little you-time. 🧘‍♀️ Join us for a free community slow flow yoga session on Sunday 17 November at 4pm. This is the perfect way to see out your weekend with a little piece of mindfulness. This event is free and is open to casual visitors so please bring a special female in your life along to connect and be active. Bookings will be open via the Customer Portal - link in bio. #parcfrankston #thisgirlcan #yogaclass #yogaclasses #fitnessclass #slowflowyoga #slowflowyogaclass

Frankston’s Christmas Festival is back on Saturday 30 November! 🎄🎉

Young and Davey Streets will be transformed into a world of festive celebrations, music, food, activities, entertainment and more.

The Peninsula Leisure’s PARC and Skate teams will be there with fun Christmas activities to keep the whole family entertained.

We can’t wait to be part of the local Christmas celebrations and kick off the holiday season with you and your family at Frankston’s much loved Christmas Festival.

#parcfrankstonc #christmasfestival #frankstonchristmasfestival #frankstonfestivaloflights #christmasseason🎄 @imaginefrankston

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Frankston’s Christmas Festival is back on Saturday 30 November! 🎄🎉 Young and Davey Streets will be transformed into a world of festive celebrations, music, food, activities, entertainment and more. The Peninsula Leisure’s PARC and Skate teams will be there with fun Christmas activities to keep the whole family entertained. We can’t wait to be part of the local Christmas celebrations and kick off the holiday season with you and your family at Frankston’s much loved Christmas Festival. #parcfrankstonc #christmasfestival #frankstonchristmasfestival #frankstonfestivaloflights #christmasseason🎄 @imaginefrankston

Ladies, celebrate This Girl Can week and get active! 🙌

This Girl Can is a VicHealth initiative that sets out to inspire all women to get active without fear of judgement. To celebrate, we are hosting two free events at PARC and PINES.

🧘‍♀️You Time Yoga 🧘‍♀️
When: Sunday 17 November
Time: 4pm
Where: PARC, Studio 2

💪Girls Only PARC Fit Outdoor (dry land workout) 💪
When: Thursday 14 November
Time: 5.30pm
Where: PINES, Forest Drive Frankston North

Both events are free and are open to casual visitors so please bring a special female in your life along to connect and be active with.

Bookings are open via our Customer Portal – link in bio.

@thisgirlcanvic

#parcfrankston #thisgirlcan #yogaclass #yogaclasses #outdoorfitness #frankstoncity #frankstonnorth

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Ladies, celebrate This Girl Can week and get active! 🙌 This Girl Can is a VicHealth initiative that sets out to inspire all women to get active without fear of judgement. To celebrate, we are hosting two free events at PARC and PINES. 🧘‍♀️You Time Yoga 🧘‍♀️ When: Sunday 17 November Time: 4pm Where: PARC, Studio 2 💪Girls Only PARC Fit Outdoor (dry land workout) 💪 When: Thursday 14 November Time: 5.30pm Where: PINES, Forest Drive Frankston North Both events are free and are open to casual visitors so please bring a special female in your life along to connect and be active with. Bookings are open via our Customer Portal - link in bio. @thisgirlcanvic #parcfrankston #thisgirlcan #yogaclass #yogaclasses #outdoorfitness #frankstoncity #frankstonnorth

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Peninsula Leisure acknowledges and pays respect to the Bunurong People, the Traditional Custodians of these lands, skies and waters, where we unite to support healthy, happy lifestyles.

Endorsed by Frankston City Council

© 2024 Peninsula Leisure Pty Ltd. All Rights Reserved | Website Design by Oraco

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