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Introducing the new Peninsula Leisure Xplor App

Your Peninsula Leisure experience on the go!

Last year we launched our new Xplor Customer Portal, making it easy for you to manage your and your family’s activities, bookings and memberships at our facilities. 
 
Many of you have shared feedback with us about how much you would like to see the introduction of a mobile App to enhance your experience. 

Today, we’re excited to introduce the new Peninsula Leisure Xplor App! This App enhances your experience and becomes an important companion to the Customer Portal.

Here’s what you can do with the new Peninsula Leisure Xplor App:

Book single drop-in events, including all your Group Exercise classes, Splash Island and Skate sessions. 
Withdraw from single events if your plans change. Remember to cancel at least 2 hours prior to your session.
View all your bookings in one place with the Schedules feature (including PARC Swim, personal training, appointments and more).
View personal contact information for yourself and family members in your account.
View membership details and status for you and your family (account).

 

Phase 1 is now live for Apple iOS and Google Android

Phase 1 of the App is the first iteration. The App’s features will continue to expand as Xplor Recreation release quarterly updates and improvements. 
For now, please remember that some features are still only available on the Xplor Customer Portal, which you can access via your mobile device, computer or tablet.

You will still need to use your Customer Portal for:

• Updating personal and financial information 
• Purchasing memberships 
• Booking specific appointments in the Health Club or Sales Tours
• Booking PARC Swim ongoing classes and make-ups 

Download the App from the Apple Store and Google Play
Ready to get started? Download the Peninsula Leisure Xplor App and take your Peninsula Leisure experience on the go!

  

Our Group Exercise Check-in process is changing – Please check in at the Kiosk

To compliment the Peninsula Leisure Xplor App, we have additional improved technology to enhance the group exercise check in process in centre at PARC. 
Next time you visit, you will notice our Check-In Kiosks downstairs at reception, and upstairs in the health club foyer area. 

To check into your class/es you must:

• Scan your membership band at the kiosk, or
• Scan your barcode found within your Xplor App (NEW FEATURE!)

You can then check yourself into all your upcoming booked classes over the next 4 hours, including any multiple classes you are attending back-to-back.
Remember to still scan your membership band through the turnstiles on the way into the Centre!

 

Support

We look forward to sharing even more updates with you soon. If you have questions about the App or your account, please feel free to reach out to us. 

If you have any questions, please check out our App How To videos here.

If you require specific information or support, please reach out to the team at member.experience@peninsulaleisure.com.au.

Thank you for being part of our journey as we continue to improve your digital journey with us.

Download the app today:
iPhones 
Android

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Unplug24
Join us in going off social media for a day on 24 October. 

Next Friday, on Friday 24 October, we are joining Unplug24, a 24-hour break from social media in solidarity with SmackTalk – an organisation founded by local Wayne Holdsworth to honour his son, Mac, and raise awareness around suicide prevention.

Unplug24 encourages us to step away from social media and reconnect offline to:
🔌 Protect mental health
🔌 Raise awareness to prevent suicide
🔌 Support vital education and awareness programs

Last year, more than 134,000 people took part, proving that sometimes the most powerful connection is offline. This year, SmackTalk is aiming to reach over a million participants in Australia and around the world.

Let’s join together and unplug from all social media for the day – at work and at home – to show our support for this important cause.

Register to join now: https://www.unplug24.smacktalk.com.au/ 

 #Unplug24 #smaktalk
Celebrate National Children's Week with a fun day for under 5s! 

Join our 'More People Can Swim' Team on Wednesday 22 October  at Jubilee Park Stadium, where we will be running important, interactive water safety activities for children and parents as part of Frankston City Council's Children’s Week Celebration Event! 

This year’s theme is “Everyone should know about Children’s Rights”. 

 🗓 When: Wednesday, 22 October 
 📍 Where: Jubilee Park Stadium, 83R Hillcrest Rd , Frankston Vic 3199 
 ⏰ Time: 10:00am – 1:00pm 

The event is free but numbers are limited so please RSVP via this link below: 
https://www.trybooking.com/events/landing/1425350
Restart a Heart Day at PARC this Saturday ❤️💙

Join us this weekend, on Saturday 18 October, for Restart a Heart Day, a vital community event that raises awareness about cardiac arrest and empowers people with lifesaving CPR skills. 

Hosted by Monash University Paramedicine, this educational pop up in PARC's foyer will help build a safer, more prepared community.

Did you know that only 1 in 10 people survive a cardiac arrest? Most cardiac arrests happen in the home, so learning how to act fast could save the life of someone you love. Restart a Heart day will teach you how to respond in just three simple steps: CALL, PUSH, SHOCK.

Drop by PARC on Saturday morning between 9am – 12pm to learn from paramedics and paramedic students, who will be on hand to guide you through these critical steps and boost your confidence in delivering CPR. 

Every minute counts when restarting a heart – let’s work together to improve survival rates!

#PARCFrankston #MonashUniversity #Savealife #CPR
You're invited to participate in our PARC Customer Satisfaction Survey. 🗣️ 

By participating in the survey, you will help us to improve our services, facilities and programs here at PARC. 

This survey should take around 10 minutes to complete and is open until Sunday 26 October. 

COMPLETE OUR SURVEY: Link in bio

All completed surveys go into the draw to win 1 of 3 $100 Rebel Sport Vouchers. 
Thank you for taking the time to provide your feedback. 

#PARCFrankston #Satisfactionsurvey #Haveyoursay
✨ Member Spotlight - Anca Anderson ✨

Meet Anca - a passionate runner with the ambitious goal of completing all 7 major world marathons. She has already completed London and Sydney and now her eyes are set on her next major marathon! Anca has been a member at PARC for 10 years and credits her PARC fit run club peers for all their encouragement and support.

When Anca isn't conquering the world she promotes health and wellbeing as the founder of her own supplement brand and believes its important to be proactive with your health.

Well done Anca! 

Check out our blog to learn a bit more about Anca’s journey - https://peninsulaleisure.com.au/news/member-spotlight-anca/

#parcfrankston #Memberspotlight #marathonrunning

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