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PARC Customer Satisfaction Survey results – October 2024

Thank you to all our members and guests who participated in our Customer Satisfaction Survey. Your feedback is crucial in helping us enhance the exceptional experiences, programs, and services we offer at PARC.

We have reviewed your feedback, and HERE is an infographic summary of the results.  

Pleasingly, we saw increases in: 

  • Overall satisfaction with PARC
  • Overall likelihood to recommend PARC
  • Overall Communication Satisfaction
  • Overall Facilities Satisfaction
  • Feelings of safety, comfort and or support from lifeguards
  • op word recall when you think of PARC: FIT FUN FRIENDLY CONVENIENT CLEAN

Areas for focus identified in this survey include availability and access to aquatic facilities, and aquatic specific group exercise classes. You can learn more about what we are doing to improve in these areas in the results infographic.

As always, if you have something you want to share with us, please do so by visiting www.parc.peninsulaleisure.com.au/feedback anytime.  

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Our Customer Satisfaction Survey ends tomorrow!

This is the last chance to complete our survey before it closes. We would love to hear your thoughts on your experiences at PARC.

The survey should take only around 10 minutes to complete and you will also go into the draw to win 1 of 3 $100 Rebel vouchers.

Complete the survey via link in bio

#PARCFrankston #customerfeedback #yoursay

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Our Customer Satisfaction Survey ends tomorrow! This is the last chance to complete our survey before it closes. We would love to hear your thoughts on your experiences at PARC. The survey should take only around 10 minutes to complete and you will also go into the draw to win 1 of 3 $100 Rebel vouchers. Complete the survey via link in bio #PARCFrankston #customerfeedback #yoursay

Your new PARC Reformer experience 🤩

Curious about our new PARC Reformer studio but not sure where to begin? Let Bec, our Group Exercise Coordinator, guide you through our exciting new class formats, and how the Virtual and On-demand sessions work.

Please watch the PARC Reformer Induction video and attend 2 instructor-led classes in the new Studio before booking our Virtual and On-demand sessions.

Check it out here: https://parc.peninsulaleisure.com.au/reformer-pilates/#induction

After more info? Check out our PARC Reformer Studio website page here: https://parc.peninsulaleisure.com.au/reformer-pilates/

#PARCFrankston #PARCReformer #Inductionvideo #helpfultips #classesguide

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Your new PARC Reformer experience 🤩 Curious about our new PARC Reformer studio but not sure where to begin? Let Bec, our Group Exercise Coordinator, guide you through our exciting new class formats, and how the Virtual and On-demand sessions work. Please watch the PARC Reformer Induction video and attend 2 instructor-led classes in the new Studio before booking our Virtual and On-demand sessions. Check it out here: https://parc.peninsulaleisure.com.au/reformer-pilates/#induction After more info? Check out our PARC Reformer Studio website page here: https://parc.peninsulaleisure.com.au/reformer-pilates/ #PARCFrankston #PARCReformer #Inductionvideo #helpfultips #classesguide

🎉 Welcome to your PARC Reformer 🎉

We’re so excited to announce that the PARC Reformer Studio is now open and ready for you to experience!

Our studio offers a diverse range of Reformer classes to suit all levels. Enjoy expert led sessions from the PARC instructors you know and love, plus the flexibility of Virtual Kiosk and On-Demand options to suit your schedule.

And the best part? It’s all included in your Full Access and Active Life membership – no extra cost, no add-ons. Just more of what you love.

Bookings are now open via the Xplor App or Customer Portal.

For more information please click the link here – https://parc.peninsulaleisure.com.au/reformer-pilates/

We can’t wait to welcome you into our stunning new space. Thank you for being part of the PARC community – enjoy your Reformer journey!

#PARCFrankston #PARCReformer #NowOpen #Reformer #Booknow

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🎉 Welcome to your PARC Reformer 🎉 We’re so excited to announce that the PARC Reformer Studio is now open and ready for you to experience! Our studio offers a diverse range of Reformer classes to suit all levels. Enjoy expert led sessions from the PARC instructors you know and love, plus the flexibility of Virtual Kiosk and On-Demand options to suit your schedule. And the best part? It’s all included in your Full Access and Active Life membership - no extra cost, no add-ons. Just more of what you love. Bookings are now open via the Xplor App or Customer Portal. For more information please click the link here - https://parc.peninsulaleisure.com.au/reformer-pilates/ We can’t wait to welcome you into our stunning new space. Thank you for being part of the PARC community - enjoy your Reformer journey! #PARCFrankston #PARCReformer #NowOpen #Reformer #Booknow

Halfway through and still going strong! 💪

The My Movement Challenge is half way through and it is amazing to see so many PARC members and guests getting involved.

Whatever your goals may be, PARC staff are here to support you. So stay motivated, and progress at your Pace! Make sure to grab your stamp to go into the draw to win one of our limited edition PARC beanies.

If you want an extra challenge, flip your card over and try our PACE themed challenges to gain an EXTRA entry into the draw!

For more information on the My movement Challenge please check out our blog via the link in bio

#MyMovementChallenge #YourPace

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Halfway through and still going strong! 💪 The My Movement Challenge is half way through and it is amazing to see so many PARC members and guests getting involved. Whatever your goals may be, PARC staff are here to support you. So stay motivated, and progress at your Pace! Make sure to grab your stamp to go into the draw to win one of our limited edition PARC beanies. If you want an extra challenge, flip your card over and try our PACE themed challenges to gain an EXTRA entry into the draw! For more information on the My movement Challenge please check out our blog via the link in bio #MyMovementChallenge #YourPace

Only a few days left to complete our Customer Satisfaction Survey! 🗣

Our survey will close this Sunday 1 June, and we would love to hear your thoughts on your experiences at PARC.

The survey should take only around 10 minutes to complete and you will also go into the draw to win 1 of 3 $100 Rebel vouchers.

Click the link in our bio to complete the survey

#PARCFrankston #Yoursay #customersatisfaction

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Only a few days left to complete our Customer Satisfaction Survey! 🗣 Our survey will close this Sunday 1 June, and we would love to hear your thoughts on your experiences at PARC. The survey should take only around 10 minutes to complete and you will also go into the draw to win 1 of 3 $100 Rebel vouchers. Click the link in our bio to complete the survey #PARCFrankston #Yoursay #customersatisfaction

Bookings for PARC Reformer are now open! 🎉😱

We’re thrilled to announce that our brand-new PARC Reformer Pilates Studio will have three different options for you to choose from, Instructor led, Virtual Kiosk and On-Demand Access. Your PARC Reformer, your way.

For our Virtual and On-Demand sessions, we ask you to complete at least two instructor-led classes before booking.

Head to your Xplor App or Customer Portal to secure your spot and be one of the first to experience our new PARC Reformer studio.

We can’t wait to welcome you into the PARC Reformer Studio

To learn more about PARC Reformer and to watch our Reformer Studio Induction video, visit our website here. Link in bio

#PARCFrankston #PARCReformer #Bookingnow #Virtual #Ondemand

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Bookings for PARC Reformer are now open! 🎉😱 We’re thrilled to announce that our brand-new PARC Reformer Pilates Studio will have three different options for you to choose from, Instructor led, Virtual Kiosk and On-Demand Access. Your PARC Reformer, your way. For our Virtual and On-Demand sessions, we ask you to complete at least two instructor-led classes before booking. Head to your Xplor App or Customer Portal to secure your spot and be one of the first to experience our new PARC Reformer studio. We can’t wait to welcome you into the PARC Reformer Studio To learn more about PARC Reformer and to watch our Reformer Studio Induction video, visit our website here. Link in bio #PARCFrankston #PARCReformer #Bookingnow #Virtual #Ondemand

Have you visited PARC recently? We’d love your feedback! 🗣

Participating in the survey will help us better understand how you use our Centre, help us find more ways to support you, and better improve your experience at PARC. We really value your input.

The survey will only take around 10 minutes to complete, and an incentive, all completed surveys go into the draw to win 1 of 3 $100 Rebel Sport Voucher!

Click the link in bio to complete the survey

#PARCFrankston #Yoursay #customersatisfaction

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Have you visited PARC recently? We’d love your feedback! 🗣 Participating in the survey will help us better understand how you use our Centre, help us find more ways to support you, and better improve your experience at PARC. We really value your input. The survey will only take around 10 minutes to complete, and an incentive, all completed surveys go into the draw to win 1 of 3 $100 Rebel Sport Voucher! Click the link in bio to complete the survey #PARCFrankston #Yoursay #customersatisfaction

Meet Jasmine 👋

Jasmine is a qualified Dietitian and has recently joined the Davenport Physiotherapy team.

Jasmine holds a Masters in Dietetics with further qualifications in mental health first aid and breastfeeding counselling.

You can learn more about Jasmine and the Davenport Physiotherapy team, located at PARC Allied Health Suites, through our website here – Link in bio

#PARCFrankston #DavenportPhysiotherapy #AlliedHealth #Healthylifestyle

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Meet Jasmine 👋 Jasmine is a qualified Dietitian and has recently joined the Davenport Physiotherapy team. Jasmine holds a Masters in Dietetics with further qualifications in mental health first aid and breastfeeding counselling. You can learn more about Jasmine and the Davenport Physiotherapy team, located at PARC Allied Health Suites, through our website here - Link in bio #PARCFrankston #DavenportPhysiotherapy #AlliedHealth #Healthylifestyle

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PARC Reformer

Peninsula Leisure acknowledges and pays respect to the Bunurong People, the Traditional Custodians of these lands, skies and waters, where we unite to support healthy, happy lifestyles.

Endorsed by Frankston City Council

© 2025 Peninsula Leisure Pty Ltd. All Rights Reserved | Website Design by Oraco

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Child Safety

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