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PARC Customer Satisfaction Survey Results

The results are in! Thank you to our members and guests who completed our recent Customer Satisfaction Survey

Your feedback is essential in helping us to continue to deliver exceptional experiences, programs and services here at PARC. We partner with Swinburne University on our surveys, and they provide us with key themes and metrics.

VIEW SURVEY

Your feedback identified successes, along with areas for improvement. Our priority is always ensuring the users of our Centre have a great experience.

Thank you for taking the time to provide your feedback.

Finally, as we close out 2022, thank you for choosing us to be your place to be active. Have a happy and safe Christmas, we look forward to seeing you in 2023.

With thanks,
The Team at Peninsula Leisure and PARC

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POV You join us for a Body Attack class! 🏃🏻‍♂️ 

Body Attack is a high intensity cardio session that mixes running, lunging and jumping with strength exercises. You’ll leave feeling strong and energised. 💪🔥 

Join us for a class:
Wednesdays, 5:35pm 
Thursdays, 9:25am 
Saturdays, 8:20am 
Sundays,  8:20am 

Book your spot through the Peninsula Leisure Xplor app or Customer Portal via the link in bio.

#PARCFrankston #Bodyattack #FrankstonFitness #lesmillsbodyattack #lesmillstribe #groupexerciseclass #groupexerciseclasses #frankston #frankstoncity
Important Centre Update:  Main Pool Hall Closure 
Thursday 31 July, back open on Monday 18 August

Please be advised that the entire Main Pool Hall is closed from today - Thursday 31 July to Monday 18 August to allow for essential, unplanned boiler replacement works. During this period, there will also be no hot water to the showers Centre-wide. 

The Warm Water Pool and Spa remain operating as normal. Please visit our website to learn more about these works and impacted services during this time - link in bio

If you would like to suspend your membership or extend your suspension for the closure period, you can do so via our website - link in bio

Thank you for your continued support. We appreciate your understanding and patience as we carry out this important replacement. We look forward to welcoming you back to a warmer PARC Main Pool Hall from Monday 18 August.
This or that at PARC 🔄

Join our trainers as they show you some alternatives to some of our favourite exercises. Whether you're looking to change up your routine or try something new, our friendly Gym staff are always here to help.

Comment below any other exercises you want alternatives for!

#PARCFrankston #ThisorThat #Exercisealternatives #happytohelp
Important Centre Update:  Main Pool Hall Closure 
Thursday 31 July, back open on Monday 18 August

Please be advised that the entire Main Pool Hall will be closed from Thursday 31 July to Monday 18 August to allow for essential, unplanned boiler replacement works. During this period, there will also be no hot water to the showers Centre-wide. 

One of the most important systems in our facility is the boiler system, which heats our pools and showers. Unfortunately, we recently experienced an unexpected fault that impacted heating water. As a result, we’re fast-tracking a major replacement to this critical system to restore full comfort and ensure long-term reliability. To safely complete these works, the entire Main Pool Hall will be closed from Thursday 31 July to Monday 18 August.

The Warm Water Pool and Spa remain operating as normal.

Please visit our website to learn more about these works and impacted services during this time: https://parc.peninsulaleisure.com.au/alerts/important-centre-update-main-50m-pool-closure-30-june-27-july/ 

If you would like to suspend your membership for the closure period, you can do so via our website: https://bit.ly/4b35AsV Suspensions used will not go towards members’ allowable suspensions days. 

Thank you for your continued support. We appreciate your understanding and patience as we carry out this important replacement. We look forward to welcoming you back to a warmer PARC Main Pool Hall from Monday 18 August.

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