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MyPARC app troubleshooting instructions

We understand that some members are experiencing issues with the My PARC app. Rest assured, we are aware of the ongoing issues some users have been experiencing with bookings and have escalated it with our app provider.

If you  are experiencing issues with your app, the advice we’ve been given from the app provider is to try troubleshoot with the following steps: 1. Check your device for any software updates 2. Manually log out of the app 3. Delete the app 4. Clear the device cache – steps can found here: https://www.expertreviews.co.uk/mobile-phones/1407197/how-to-clear-cache-iphone 5. Turn off and restart the phone 6. Download the My PARC app again 7. Sign in and try to book again We really appreciate your patience and understanding. Don’t forget you can always book your classes on our website.

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Anzac Day 2026 🇦🇺🇳🇿🌹 
Just a friendly reminder that PARC will be open with reduced hours on Saturday 25 April, with the Centre opening at 1pm. 

 Here's what services we'll be running this ANZAC Day Public Holiday. 
🏢 Centre Hours: 1pm – 7pm 
🛝 Waterslides: 1pm - 6pm 
☕️ Cafe: 1:30pm - 5:30pm 
🏊 PARC Swim: No Classes 
🧘‍♀️ Group Exercise Classes: No classes. Book a virtual or on demand class via the Customer Portal or Peninsula Leisure Xplor app. 

Please visit our website to see a full list of our opening hours, as well as any alterations to operations over this time. 

#PARCFrankston #ANZACDay2026 #Lestweforget #CentreUpdate
As the weather cools down, we’re making a small change to our waterslide hours. 

From this weekend, our raft waterslides will be open on weekends from 10.00am to 4.00pm. 

All other operating hours and services will remain the same, including our Aquatic Playground hours. 

To check our Centre operating hours and see what’s open before your visit, please visit our website.

We look forward to seeing you in Centre soon!
Have you had your say on our Impact Survey? 

We want to understand how attending PARC:
💪 Impacts your physical health and mental wellbeing 
💙 Helps you feel connected to community 
⭐️ Adds value to you or your family’s life 

Your answers will help us measure the value to our community and the real world impact of our programs and spaces - not just how often they’re used, but how they genuinely make a difference. 

The survey is open until 26 April 2026 and will take around 10 minutes. Participants can go in the draw to win 1 of 3 x $100 Rebel Sport vouchers! Complete the survey via the link in our bio.
2 minute survey: Share your experience at Frankston Skate Park 🛹

Last time we asked, you told us what’s working - and the survey results were awesome. Now we want your thoughts again, to help us keep delivering the skate park experience you love. 

To track how we’re doing, we’re running a short Frankston Skate Park Pulse Survey. 

The details 
🕐 Takes just 2–3 minutes 
📆 Open until 26 April 
💬 Responses are confidential 
🎁 Go in the draw to win 1 of 3 x $100 Rebel Sport vouchers. 

Complete the Frankston Skate Park Pulse Survey via the link in our bio. 

Thanks for helping us keep Frankston Skate Park the place skaters love.
Have you had your say on our Impact Survey? 💬

We want to understand how attending PARC:
💪 Impacts your physical health and mental wellbeing 
💙 Helps you feel connected to community 
⭐️ Adds value to you or your family’s life 

Your answers will help us measure the value to our community and the real world impact of our programs and spaces - not just how often they’re used, but how they genuinely make a difference. 

The survey is open until 26 April 2026 and will take around 10 minutes. Participants can go in the draw to win 1 of 3 x $100 Rebel Sport vouchers! Complete the survey via the link in our bio.
Our partners at Davenport Physiotherapy are gearing up for the winter footy season! 🏉❄️

They have recently shared this amazing story of one of their clients, Cooper, who’s set to return to footy after more than a year on the sidelines following ACL surgery. What a huge achievement! 👏 

If you are recovering from an injury, and would like to see how they can support you on your journey, you can visit their website to find out more, or to book an appointment.
ANZAC Day is an important day for our nation as we pause and reflect on the service men and women who have fought to protect our country. 🇦🇺🇳🇿🌹 

PARC will be open with reduced hours on Saturday 25 April, with the Centre opening at 1pm. 

Centre Hours: 1pm – 7pm 
Waterslides: 1pm - 6pm 
Cafe: 1:30pm - 5:30pm 
PARC Swim: No Classes 
Group Exercise Classes: No classes. Book a virtual or on demand class via the Customer Portal or Peninsula Leisure Xplor app. 

#PARCFrankston #ANZACDay2026 #Lestweforget #CentreUpdate
It's the last day of Splash Island! 😱

Don’t end the school holidays with FOMO - book into one our final Splash Island sessions today!

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