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Nicole Ross – Customer Service Officer of the Year

December 1, 2022

We are proud and excited to introduce you to Nicole Ross, the winner of the Customer Service Officer of the Year award at the 2022 Victorian Aquatic and Recreation Awards!

Nicole has been a part of the Peninsula Leisure team for over 7 years, and in her time has worked across different areas of the business, and has been an important member of our Customer Experience team for the last 3 years.

To win an individual award is an incredible achievement, and we are so proud of her. Nicole, thank you for your commitment to Peninsula Leisure, our members, visitors, and the wider Frankston community.

To learn more about Nicole and her Peninsula Leisure journey, visit our website here.

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Last weekend at PARC, we were proud to host Restart a Heart Day – a community event dedicated to raising awareness about cardiac arrest and empowering people with lifesaving CPR skills.

Led by the passionate team from Monash University Paramedicine, our foyer was buzzing with learning and energy as visitors discovered how to CALL, PUSH, SHOCK – the three simple steps that can save a life.

With only 1 in 10 people surviving a cardiac arrest, every bit of awareness and education makes a difference.

Thank you to everyone who stopped by and learnt a new skill. And thank you to our friends at Monash Uni for making it happen here at PARC.

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Last weekend at PARC, we were proud to host Restart a Heart Day - a community event dedicated to raising awareness about cardiac arrest and empowering people with lifesaving CPR skills.

Led by the passionate team from Monash University Paramedicine, our foyer was buzzing with learning and energy as visitors discovered how to CALL, PUSH, SHOCK - the three simple steps that can save a life.

With only 1 in 10 people surviving a cardiac arrest, every bit of awareness and education makes a difference.

Thank you to everyone who stopped by and learnt a new skill. And thank you to our friends at Monash Uni for making it happen here at PARC.

Last weekend at PARC, we hosted Restart a Heart Day. This community event is dedicated to raising awareness about cardiac arrest and empowering people with lifesaving CPR skills.

Led by the passionate team from Monash University Paramedicine, our foyer was buzzing with learning and energy as visitors discovered how to CALL, PUSH, SHOCK – the three simple steps that can save a life.

With only 1 in 10 people surviving a cardiac arrest, every bit of awareness and education makes a difference.

Thank you to everyone who stopped by and learnt a new, life-saving skill. And thanks to Monash for making it possible.

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Last weekend at PARC, we hosted Restart a Heart Day. This community event is dedicated to raising awareness about cardiac arrest and empowering people with lifesaving CPR skills.

Led by the passionate team from Monash University Paramedicine, our foyer was buzzing with learning and energy as visitors discovered how to CALL, PUSH, SHOCK - the three simple steps that can save a life.

With only 1 in 10 people surviving a cardiac arrest, every bit of awareness and education makes a difference.

Thank you to everyone who stopped by and learnt a new, life-saving skill. And thanks to Monash for making it possible.

When your Pilates instructor is like, "Don`t worry, only 8 more" 🤣🤣 Happy a happy, healthy and active weekend PARC crew

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When your Pilates instructor is like, "Don't worry, only 8 more" 🤣🤣 Happy a happy, healthy and active weekend PARC crew

Thanks for having us today Karingal Hub!

We loved joining the Seniors Day event at Karingal Hub Shopping Centre, and building meaningful connections with our local seniors.

We had a great time chatting with the community about our Active Life membership, available to over 60s. Plus, there is still time to join in our FREE Seniors Festival classes at PARC, learn more via our blog here: https://parc.peninsulaleisure.com.au/events/seniorsfestival2025/

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Thanks for having us today Karingal Hub!

We loved joining the Seniors Day event at Karingal Hub Shopping Centre, and building meaningful connections with our local seniors.

We had a great time chatting with the community about our Active Life membership, available to over 60s. Plus, there is still time to join in our FREE Seniors Festival classes at PARC, learn more via our blog here: https://parc.peninsulaleisure.com.au/events/seniorsfestival2025/

There`s still time to complete our Customer Satisfaction Survey!

Our survey will close this Sunday 26 October, and we would love to hear your thoughts on your experiences at PARC.

The survey should take only around 10 minutes to complete and you will also go into the draw to win 1 of 3 $100 Rebel vouchers.

Complete the survey here – Link in bio

Thank you for taking the time to provide your feedback.

#PARCFrankston #Satisfactionsurvey #Haveyoursay

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There's still time to complete our Customer Satisfaction Survey!

Our survey will close this Sunday 26 October, and we would love to hear your thoughts on your experiences at PARC.

The survey should take only around 10 minutes to complete and you will also go into the draw to win 1 of 3 $100 Rebel vouchers.

Complete the survey here – Link in bio

Thank you for taking the time to provide your feedback.

#PARCFrankston #Satisfactionsurvey #Haveyoursay

🙋‍♀️🙋🙋‍♂️ Hands up (like Nic and Kristy here!) if you’re joining us at the Seaford Wetlands Fun Run!

Get ready to lace up PARC crew – the Rotary Peninsula 2.0 Seaford Wetlands Fun Run is back on Sunday 30 November.

Whether you’re fresh off the Melbourne Marathon buzz or just starting your running journey, this event is for everyone. Choose from 2km, 5km or 10km courses through the stunning Seaford Wetlands – walk, jog, or run at your own pace.

Want to build your confidence before race day? Join our PARC Fit Run Club! It’s open to all Full Access and Active Life members – no experience needed, no time limits, just good vibes and movement at your own pace. 5.30pm Mondays, book in via the App.

At the Fun Run, our PARC trainers will lead a warm-up session to get you race-ready, and our More People Can Swim team will host fun water safety activities for the kids.

Early bird pricing is on now. Learn more and register here: https://wetlandsfunrun.com.au/

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🙋‍♀️🙋🙋‍♂️ Hands up (like Nic and Kristy here!) if you’re joining us at the Seaford Wetlands Fun Run!

Get ready to lace up PARC crew - the Rotary Peninsula 2.0 Seaford Wetlands Fun Run is back on Sunday 30 November.

Whether you’re fresh off the Melbourne Marathon buzz or just starting your running journey, this event is for everyone. Choose from 2km, 5km or 10km courses through the stunning Seaford Wetlands - walk, jog, or run at your own pace.

Want to build your confidence before race day? Join our PARC Fit Run Club! It’s open to all Full Access and Active Life members - no experience needed, no time limits, just good vibes and movement at your own pace. 5.30pm Mondays, book in via the App.

At the Fun Run, our PARC trainers will lead a warm-up session to get you race-ready, and our More People Can Swim team will host fun water safety activities for the kids.

Early bird pricing is on now. Learn more and register here: https://wetlandsfunrun.com.au/

Spa closed tomorrow, Wednesday 22 October

Please be aware that our Spa is closed for maintenance tomorrow, on Wednesday 22 October.

The Steam Room, Sauna and Warm Water Pool remain open as normal.

W thank you for your understanding.

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Spa closed tomorrow, Wednesday 22 October

Please be aware that our Spa is closed for maintenance tomorrow, on Wednesday 22 October.

The Steam Room, Sauna and Warm Water Pool remain open as normal.

W thank you for your understanding.

Have you visited PARC recently? We’d love to hear from you! 💙

Participating in the survey will help us better understand how you use our Centre, help us find more ways to support you, and better improve your experience at PARC. We really value your input.

The survey will only take around 10 minutes to complete, and an incentive, all completed surveys go into the draw to win 1 of 3 $100 Rebel Sport Voucher!

Click the link to complete the survey – Link in bio

Thank you for taking the time to provide your feedback.

#PARCFrankston #Satisfactionsurvey #Haveyoursay

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Have you visited PARC recently? We’d love to hear from you! 💙

Participating in the survey will help us better understand how you use our Centre, help us find more ways to support you, and better improve your experience at PARC. We really value your input.

The survey will only take around 10 minutes to complete, and an incentive, all completed surveys go into the draw to win 1 of 3 $100 Rebel Sport Voucher!

Click the link to complete the survey - Link in bio

Thank you for taking the time to provide your feedback.

#PARCFrankston #Satisfactionsurvey #Haveyoursay

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Nicole Ross – Customer Service Officer of the Year

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News

Nicole Ross – Customer Service Officer of the Year

Share this article

Recent articles

Peninsula Leisure Swim Programs: What is the difference between PARC Swim, VICSWIM & Can Swim?

Now open: PARC member and user experience survey

Member Spotlight – Anca

Contact PARC

Quick links

Connect with us

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