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PINES Customer Satisfaction Survey 2025

Little girl playing in PINES toddler pool playing with a 'I heart PINES' beach ball

Have you been to PINES outdoor pool this summer season? We want to hear from you!  

You are invited to participate in our PINES Customer Satisfaction Survey. This survey should take between 4 and 6 minutes to complete and is available until Sunday 16 March 2025.  

Confidentiality
This survey is being conducted by Swinburne University, and all responses will be treated in strictest confidence. 

Prize draw
As an incentive, all completed surveys go into the draw to WIN a $100 Rebel Sport Voucher! To be in the draw to win, you will need to provide preferred contact details at the end of the survey and the winner will be notified by email. 

Thank you for taking the time to provide your open and honest feedback. By participating you’re helping us to better improve our services and facilities.

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We’re open on Cup Day, Tuesday 4 November. Come down with the family for a swim or get your workout in!

Centre: 7am – 7pm 
Waterslides: Closed
Café: 8am – 5pm 
PARC Swim: No lessons 
Group Exercise: Reduced timetable — book your spot via the Customer Portal or the Peninsula Leisure Xplor app. 
PARC Plus: Keep up your routine with our on demand digital Fitness Platform, PARC Plus. 

We look forward to welcoming you in Centre! 

#PARCfrankston #melbournecuppublicholiday #publicholidayhours #gymfrankston #swimmingpoolfrankston
Meet Nancy 👋

Nancy shares her thoughts on PARC and why she's loving her small group sessions!

We love hearing this! 💪 Small group training at PARC is all about getting stronger together with good vibes, great workouts, and a supportive crew.

Thinking about giving it a try? Come speak with one of our friendly gym staff.

#PARCFrankston #PARCcommunity #GroupGoals #FeelGoodFitness #TrainTogether
Our beautiful PINES opens this weekend. 🎉💚

We'd love to see all our PINES Passionates this Saturday 1 November for our opening weekend!

All PARC members get access to this award winning pool as part of their membership, so be sure to check it out for a dip this season!

We hope to se you there!

#PARCFrankston #Pines
When your Pilates instructor is like, "Don't worry, only 8 more" 🤣🤣 Happy a happy, healthy and active weekend PARC crew
Thanks for having us today Karingal Hub!

We loved joining the Seniors Day event at Karingal Hub Shopping Centre, and building meaningful connections with our local seniors.

We had a great time chatting with the community about our Active Life membership, available to over 60s. Plus, there is still time to join in our FREE Seniors Festival classes at PARC, learn more via our blog here: https://parc.peninsulaleisure.com.au/events/seniorsfestival2025/

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