News

Splash Island – Everything you need to know

BOOK SPLASH ISLAND HERE

We are thrilled to introduce you all to our brand-new inflatable obstacle course, Splash Island! In this blog we cover everything you need to know before you explore Splash Island. Read on for booking info, frequently asked questions, and where to go for help. 

What is Splash Island?

Splash Island is our new inflatable obstacle course. It is a floating circular course, made up of different modules for balancing, climbing, jumping and sliding. 

  

How much does it cost to ride Splash Island?

A fee of $6.50 applies to each individual per session. This fee does not include the Centre entry fees, which will also need to be paid at arrival.

Do I need a book to go on Splash Island?

Yes, bookings are required for Splash Island sessions. Bookings will open three days prior to the session. Please note – Age and ability limits apply. Payment is nonrefundable, and bookings cannot be altered or cancelled.

How do I book a ride on Splash Island?

All bookings can be made via our Customer Portal, Xplor. To book, complete the following steps, or watch our How-to video below. 

  • Login to our Customer Portal or create an account by clicking this link.
  • Once your account is created, hover over ‘Book’
  • Select ‘Book Splash Island’ from the drop down
  • Find your session
  • Select ‘BOOK NOW’
  • This will take you to a page with further information on this class and format. Select ‘BOOK NOW’ again. You can book 3 days in advance. 
  • Tick the family member you would like to book into this session, or create a new family member with ‘Quick Registration’. Select Next.
  • Confirm the payment type. Select Next.
  • Place your order to book in and finalise. You will be taken to a ‘Thank you’ page so that you know you are all booked in!
  • A confirmation email will also be sent to you.

Watch the HOW TO BOOK video here:

Link: https://www.youtube.com/watch?v=Y65O70qj8Bg&feature=youtu.be 

Can I change or cancel my Splash Island booking?

No, bookings cannot be altered and are not refundable if you are no longer able to attend your Splash Island session.

What is the ability test?

Safety is our priority. Our staff will guide inflatable users through an in water test to assess their swimming abilities and ensure they are safe to enjoy the inflatable. If users do not pass the ability test, they will not be permitted to ride the inflatable. Refunds will not be given if a user fails the ability test.

Do I need a lifejacket on Splash Island?

Yes, lifejackets must be worn on the Splash Island inflatable.

What time should I arrive for my Splash Island booking?

Splash Island users must be checked in and ready to receive their safety briefing 10 minutes prior to the start of their session. We recommend arriving at the Centre a minimum of 30 minutes before your Splash Island session to allow time for parking, entry and check in. If you are late to the safety briefing you will not be permitted on the inflatable.

How long are Splash Island sessions?

Each Splash Island session is 30 minutes long, and has a maximum capacity of 40 people.

Will the Splash Island inflatable run every day of the school holidays?

Splash Island will run weekdays on during school holidays, excluding public holidays. We recommend checking our School Holiday program for days and times that Splash Island will be available here

When will Splash Island be in the pool for the September 2024 School Holidays?

  • Date: We will be running four 30-minute sessions on weekdays of the September School Holidays, starting Monday 23 September – Friday 4 October (excluding the Grand Final Public Holiday).
  • Time: 11:00am – 3:00pm (last session 2:30pm)
  • Cost: $6.50 per person (in addition to your usual pool entry)
  • Bookings: Bookings are essential and open 3 days prior to session. You can book via our Customer Portal here. Please note – Age and ability limits apply. Payment is nonrefundable, and bookings cannot be altered or cancelled.

I am visiting the Centre as a spectator, do I need to pay an entry fee?

Yes, a fee of $3.70 applies to all spectators. Our Watch Around Water Policy must also be adhered to. 

What are the Terms and Conditions of using Splash Island? 

Please refer to our full Terms & Conditions under item 4, Aquatic Facilities. Below is a summary of the most important conditions:

  • Payment is required at the time of booking. Please note that this payment does not cover Centre entry fees, which must be paid upon arrival.
  • Payment is nonrefundable and bookings cannot be altered.
  • The minimum age for inflatable users is 6 years and over, and a minimum height of 110cm.
  • Children aged between 6 – 10 years must be actively supervised while using the inflatable.
  • Lifejackets provided by PARC must be worn on the inflatable at all times.
  • Please arrive at the Centre at least 30 minutes before your booking time. You’ll need to be checked in and ready for a safety briefing 10 minutes before your inflatable session. If you are late for the safety briefing you will not be permitted to ride with no refunds.
  • A $3.70 entry fee applies to all spectators.
  • An ability test will be performed prior to your ride, should you fail this test, you will not be permitted to ride with no refunds.

I need help / I have a question about Splash Island or my Splash Island booking

We are here to help. Please call the Centre on 03 9781 8444 or email info@parcfrankston.com.au and we will assist! 

Have fun exploring Splash Island!

Share this article

We’ve had a lot of questions about the new Hack Squat Machine which was introduced during our gym upgrade in late August, so we’re here to help! Here Alanah walks you through a step-by-step on how to properly use the machine for a safe and effective workout. 

Whether you’re looking to build strength or perfect your squat form, the Hack Squat Machine is a game-changer! 🏋️‍♀️ 

Don’t hesitate to ask our friendly gym team in red if you need more tips!

#parcfrankston #frankston #frankstoncity #visitfrankston #gymequipment #howtogym #hacksquat #hacksquats #gymtipsandtricks #newgymequipment
Learn to Save a Life: Restart a Heart Day at PARC ❤️

Join us on Saturday, October 12th, for Restart a Heart Day, a vital community event that raises awareness about cardiac arrest and empowers people with lifesaving CPR skills. Hosted by Monash University, this event will bring together children, adults, and healthcare professionals to help build a safer, more prepared community.
 
Did you know that only 1 in 10 people survive a cardiac arrest? Most cardiac arrests happen in the home, so learning how to act fast could save the life of someone you love. Restart a Heart day will teach you how to respond in just three simple steps: CALL, PUSH, SHOCK.
 
Drop by PARC on Saturday morning between 9am – 11am to learn from paramedics and paramedic students, who will be on hand to guide you through these critical steps and boost your confidence in delivering CPR. Every minute counts when restarting a heart – let’s work together to improve survival rates!

 #parcfrankston #frankston #frankstoncity #frankstonsouth #frankstonnorth #frankstonbeach #cpr #cprtraining #restartaheart #restartaheartday
Please note that both our Green Constrictor and Blue Python waterslides will be closed tomorrow, Thursday 10 October due to reactive maintenance.

Please be sure to check our Service Availability report on our website to see what services are available before your visit.

We apologise for the inconvenience.

 #parcfrankston #frankston #frankstoncity #frankstonsouth #frankstonnorth #frankstonbeach #waterslides #closure #closurenotice #reactivemaintenance
We know life gets busy, and sometimes things come up, which is why we’re excited to announce that make-up classes are now part of the PARC Swim membership! 🏊‍ 

Starting from 7 October, if your child is unwell or unable to attend a class, they can now easily reschedule and catch up on those vital swimming skills. 🎉 

Plus, with unlimited access to PARC and PINES for extra practice, they’ll never miss a beat in their swimming journey. 

Enroll for Term 4 now and start with our PARC Swim Start in-water assessment. For more details, visit our website or contact the PARC Swim Team today. 

#parcfrankston #frankston #frankstoncity #frankstonbeach #frankstonsouth #swimminglessons #swimlessons #swimlessonsforkids #watersafe

Recent articles