News

Peninsula Leisure’s new Customer Portal is coming Tuesday 31 January

Peninsula Leisure manages PARC and Pines, and we are excited to share our new Customer Portal with you. Powered by Xplor Recreation, your Customer Portal will come into effect next week, and will enable you to book into group exercise classes and manage your membership all in the one place!

What is Xplor Recreation?

Xplor Recreation is our new customer and membership management software that uses cloud-based technology to help you get the most out of visiting PARC.

What’s changing?

At present, to become a member of PARC you need to complete paperwork. To book into a class, you go to the MyPARC App. To manage your child’s swim lessons, you go to the Greenedesk Parent Portal…Within your new Xplor Recreation Customer Portal, you will be able to do all of those activities in the one place!

  • For our Full Access members, our MyPARC (MindBody) App will cease to exist, to be replaced by the Xplor Recreation Customer Portal for all your group exercise and appointment bookings.
  • For Aquatic members, you now have access to manage your memberships online.
  • For PARC Swim members, your current Parent Portal provided by Greenedesk will be replaced by the Xplor Recreation Customer Portal. In this portal you can see your child’s progression, and manage all your children on the one account!
  • For Creche parents, you will be able to conveniently book and pay for multiple creche sessions in the one transaction on a pay as you go basis. Pre-paid multi-visit passes will no longer be necessary and will not be sold once we transition to the new system.
  • And for all our casual visitors, you can purchase group exercise classes and multi-visit passes online from the Xplor Recreation Customer Portal.

When are we changing to Xplor Recreation Customer Portal?

Go live date is Tuesday next week, 31 January. On Monday next week, 30 January, you will receive your login details to the Customer Portal, and can commence making your bookings and managing your membership online.

Share this article

Bookings are now open for Splash Island! 🏝️

Slip and slide your way into adventure. Book your spot through our Customer Portal today!

📅 Dates: Monday 5 January – Friday 23 January 
🕒 Time: Weekdays 11am – 3pm
🤩 Cost: $6.50 per person (for Splash Island, plus pool entry) 

#PARCFrankston #SplashIsland #SchoolHolidays #Frankston #Melbourne
🥳 Happy New Year!! 🥳 

To our fabulous PARC community, we want to wish you all a Happy New Year! Together, let’s make 2026 our best yet! We can't wait to support you with your health, fitness and wellness goals this year. 

Friendly reminder, we are open today from 7am-7pm. 

Visit our website via the link in our bio to see our full list of operation hours over the new year period. 

#PARCFrankston #happynewyear #schoolholidays #celebrate #frankston
It's that time of year that we don't know what day it is! 🤪

You can still keep up with movement even if you're away from PARC! Check out PARC Plus with the TechnoGym App. 

Head to the link in our bio.
It’s been a big year behind the scenes at PARC 👏

Working alongside Frankston City Council, our Asset & Facilities team delivered major upgrades across the Centre — all focused on creating the best possible experience for our members and community. While much of this work happens quietly, its impact is felt every day.

That commitment was recognised in June, when PARC was named Facility of the Year (Large) at the Aquatics & Recreation Victoria Excellence Awards 🏆

📊 The numbers behind the work:
• 1,238 planned and reactive maintenance and upgrade projects
• 2,145 contractors supported on site

🚧 Tiling Upgrade Project 
💧 New Boiler Installation 
🛝 Water Slide & Tower Refurbishment Project 
🏗️ Upgrades to heating and cooling through the Centre (HVAC Project) 
🛟 Instillation of Lynxight 
🧘‍♀️ Reformer Pilates Studio 

From the whole team at PARC, we would like to extend a massive thank you to you, our fantastic members and patrons, for your ongoing patience and support throughout these upgrades. We hope that you enjoy the improvements made and look forward to another year together at PARC! 

Read the full update on our website.
Bring in the new year with PARC! 🎉 
What better way to start the year than at PARC! A friendly reminder that we will be closing early on Wednesday 31 December at 6pm and will reopen on Thursday 1 January with public holiday hours. 

New Years Eve Wednesday 31 December: 5am – 6pm 
New Year’s Day Thursday  1 January: 7am – 7pm

#PARCFrankston #HNY #NYE #Frankston
You set the PACE in 2025. Now let’s get ready for 2026! 
 
As 2025 draws to a close, we’re taking a moment to reflect on the incredible year we’ve shared with our PARC community. 
 
This year’s theme Your PACE at PARC encouraged you to embrace health and wellbeing on your terms. Because at PARC, we know that feeling good and staying active looks different for everyone. Our role is to help you discover what works best for you. 

As we look ahead, we’re excited for all that 2026 will bring. Our focus next year is simple: helping more of our community get moving, stay active, and make movement a natural part of everyday life. 
 
Read our blog to discover more about what 2026 holds - link in bio. 

#parcfrankston #yourpaceatparc #frankstongym #healthandwellbeing
Merry Christmas from our PARC family to yours! 🎄💙 

From everyone at PARC, we'd like to wish you and your loved ones a wonderful Christmas. 

A friendly reminder, that the Centre is closed today, and will be back open tomorrow. We will have reduced public holiday hours on Boxing Day, 7am-7pm. 

Merry Christmas and we look forward to seeing you in Centre after the Christmas festivities!
PARC’s Christmas Hours 🎅🎄 

A friendly reminder that we will be closing at 6.00pm on Christmas Eve, Wednesday 24 December, and will be CLOSED Christmas Day, Thursday 25 December. 

We will be back open on Boxing Day, Friday 26 December, with reduced opening hours, from 7am- 7pm. 

To see a full list of our Centre and service hours over the holiday break, please visit our website via the link in our bio. 

#PARCfrankston #christmashours #christmasandnewyear #holidayhours

Recent articles