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Peninsula Leisure’s new Customer Portal is coming Tuesday 31 January

Peninsula Leisure manages PARC and Pines, and we are excited to share our new Customer Portal with you. Powered by Xplor Recreation, your Customer Portal will come into effect next week, and will enable you to book into group exercise classes and manage your membership all in the one place!

What is Xplor Recreation?

Xplor Recreation is our new customer and membership management software that uses cloud-based technology to help you get the most out of visiting PARC.

What’s changing?

At present, to become a member of PARC you need to complete paperwork. To book into a class, you go to the MyPARC App. To manage your child’s swim lessons, you go to the Greenedesk Parent Portal…Within your new Xplor Recreation Customer Portal, you will be able to do all of those activities in the one place!

  • For our Full Access members, our MyPARC (MindBody) App will cease to exist, to be replaced by the Xplor Recreation Customer Portal for all your group exercise and appointment bookings.
  • For Aquatic members, you now have access to manage your memberships online.
  • For PARC Swim members, your current Parent Portal provided by Greenedesk will be replaced by the Xplor Recreation Customer Portal. In this portal you can see your child’s progression, and manage all your children on the one account!
  • For Creche parents, you will be able to conveniently book and pay for multiple creche sessions in the one transaction on a pay as you go basis. Pre-paid multi-visit passes will no longer be necessary and will not be sold once we transition to the new system.
  • And for all our casual visitors, you can purchase group exercise classes and multi-visit passes online from the Xplor Recreation Customer Portal.

When are we changing to Xplor Recreation Customer Portal?

Go live date is Tuesday next week, 31 January. On Monday next week, 30 January, you will receive your login details to the Customer Portal, and can commence making your bookings and managing your membership online.

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Free Family Friday at PINES! ☀️🏊
Tomorrow is Free Family Friday at our sister Centre PINES and the weather is looking glorious! Head on down between 4pm - 7pm for a free swim and community sausage sizzle. 🌭

 #FamilyFun #Family #pinesfrankston #parcfrankston #freefamilyfriday
Aquatic Playground Closure 🚧🛝
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#parcfrankston #freefamilyfriday #frankston
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The Rotary Peninsula 2.0 Birth Tree & Family Garden Project is the perfect way to celebrate a new arrival, while giving back to the community. For just $50, you’ll be gifting:

🌱 A lasting tribute with the child's name on a special tree and plaque
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💚 A unique keepsake that grows more meaningful every year - the perfect Christmas gift

Join the 2025 Birth Tree & Family Garden! Find out more: https://tinyurl.com/u7ww5wu6
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This Friday 12 December is the last day to donate to our Giving Tree. We are blown away by the incredible generosity of our wonderful community 💙

If you would like to donate, we are accepting gifts and non-perishable items. 

Let's keep spreading joy in our wonderful community this Christmas season! 🎄

#PARCFrankston #ChristmasGivingTree #Christmasgiftdonations #christmasappeal
✨ The chiller has landed! ✨
Our warm-water pool is back open ahead of schedule! Thanks for your patience while the cranes did their thing on the roof. 

Just a friendly reminder that there will still be impacted areas tomorrow, Tuesday December 9, so make sure to check our website before planning your visit. 😊

#PARCFrankston
‼️ Reminder: Upcoming closure Monday 8 December & Tuesday 9 December ‼️

Please be aware that we have area closures across Monday and Tuesday. 

CLOSED: Monday 8 December closures, 7.00am - 3.30pm 
- Warm Water Pool Hall, including spa, sauna and team room 
- Group Exercise Studio 1 
- Group Exercise Studio 2 
- Allied Health Suites 

CLOSED: Tuesday 9 December closures, 7.00am - 9.00am 
- Main entrance - members and guests will be able to access the building via the Group Entry on the main carpark side of the building. Staff will be onsite to support and direct visitors. 
- Cafe 
- Sections of the gym floor including the stretching area and InBody Scan area. No machines will be impacted. 

For more information, visit our blog via the link in our bio. 
We thank you for your patience as we work to improve your PARC experience.
🛟 This week at PARC was Water Safety Week 🛟

Our fabulous PARC Swim team had stations set up across the Centre for parents and students to interact with and learn all about the importance, and different kinds of water safety. 

#PARCFrankston #watersafety #watersafetyweek #parcswim

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