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Peninsula Leisure’s new Customer Portal is coming Tuesday 31 January

Peninsula Leisure manages PARC and Pines, and we are excited to share our new Customer Portal with you. Powered by Xplor Recreation, your Customer Portal will come into effect next week, and will enable you to book into group exercise classes and manage your membership all in the one place!

What is Xplor Recreation?

Xplor Recreation is our new customer and membership management software that uses cloud-based technology to help you get the most out of visiting PARC.

What’s changing?

At present, to become a member of PARC you need to complete paperwork. To book into a class, you go to the MyPARC App. To manage your child’s swim lessons, you go to the Greenedesk Parent Portal…Within your new Xplor Recreation Customer Portal, you will be able to do all of those activities in the one place!

  • For our Full Access members, our MyPARC (MindBody) App will cease to exist, to be replaced by the Xplor Recreation Customer Portal for all your group exercise and appointment bookings.
  • For Aquatic members, you now have access to manage your memberships online.
  • For PARC Swim members, your current Parent Portal provided by Greenedesk will be replaced by the Xplor Recreation Customer Portal. In this portal you can see your child’s progression, and manage all your children on the one account!
  • For Creche parents, you will be able to conveniently book and pay for multiple creche sessions in the one transaction on a pay as you go basis. Pre-paid multi-visit passes will no longer be necessary and will not be sold once we transition to the new system.
  • And for all our casual visitors, you can purchase group exercise classes and multi-visit passes online from the Xplor Recreation Customer Portal.

When are we changing to Xplor Recreation Customer Portal?

Go live date is Tuesday next week, 31 January. On Monday next week, 30 January, you will receive your login details to the Customer Portal, and can commence making your bookings and managing your membership online.

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🛠 Male Upstairs Change Rooms Closure 🛠 
 
As part of our tiling replacement project, the Male Upstairs Change Rooms will be closed for approximately 2 weeks, from Monday 17 March until Tuesday 1 April. 

Where to go? Male members can use the Main Male Change Rooms downstairs during this period. 

For all the details, check out our blog via link in bio

We appreciate your patience as we work to enhance your experience at PARC! 

#PARCFrankston #Centreimprovements #Closure #Freshnewlook
There's still time to complete our Customer Satisfaction Survey! ⏱

Your important feedback will help us continue to improve our services and facilities, and ensure we are delivering the right programs and support for our community. 

The survey should take between 4 and 6 minutes to complete and is open until this Sunday 16 March 2025. All completed surveys will go into the draw to win a $100 Rebel Sport voucher, with the winner notified by email. 

COMPLETE OUR SURVEY - link in bio

Thank you for taking the time to provide your feedback. 

#PINESFrankston #PARCFrankston #customersatisfaction #Survey #Yoursay
Thank you to all our PINES passionates ❤️

Thank you for all those who came out to celebrate the PINES end of season, Community Breakfast. It was a great morning and a memorable way to celebrate an amazing season with our incredible community for their support this season. 🌲❤️

We look forward to seeing you at PINES again soon!

#PARCFrankston #PINESFrankston #Communitybreakfast #Thankyou
⭐️ CUSTOMER SURVEY ⭐️

We would really appreciate your help in completing our customer satisfaction survey! We want to hear your thoughts on your recent Pines experience to help us improve in the future.

This survey should take between 4 and 6 minutes to complete and is available until close of business on Sunday 16 March 2025.

All visitors to Pines that complete the survey will be eligible to go into a draw to win a $100 Rebel Sports voucher.

Click the link to complete the survey via link in bio

#PINESFrankston #PARCFrankston #customersatisfaction #Survey #Yoursay
We’re open Labour Day Public Holiday 🎉
 
Looking for something to do this public holiday? Head down to PARC for a workout or enjoy some quality time with the family in the water. 
 
⏱ Centre hours: 7am-7pm 
🛝 Waterslide open: 10am – 6pm 
☕️ Cafe hours: 8am – 5pm 
🏋️‍♀️ Group exercise: reduced timetable, see the Customer Portal or Xplor Peninsula Leisure app for class details and to book in. 
 
Our sister site PINES is also open from 8am - 6pm. 🌲
 
We can’t wait to see our PARC people this public holiday 
 
#PARCFrankston #Publicholiday #Openinghours #Familyfun #thingstodofrankston
'What does March Forward mean to you?'

As we celebrate UN International Women's Day 2025, we asked some of our Peninsula Leisure Team members what 'March Forward' means to them. 

For many, it symbolises the ongoing progress toward gender equality, the strength of women supporting one another, and the commitment to breaking down barriers whether that be in the workplace, at home, or our communities. At Peninsula Leisure, we love to empower women to prioritise their health and fitness in a safe and supportive environment.

So together lets continue to March Forward, as each step taken, brings us closer to a future where everyone, has the opportunity to thrive.

#PARCFrankston #UNIWD2025 #MarchForward #Prioritisehealth #safeandsupported
Can Swim Family - Expressions of Interest close next week!

Dont miss out on this amazing opportunity to learn valuable life skills with your loved ones. 👨‍👩‍👧‍👦

Learn basic swimming survival techniques, practise water safety and participate in a variety of rescue scenarios for various inland and open water environments. The family will have fun while learning how to be safe in and around the water.

Where and When ⏱
Friday 21 March at PINES Frankston

Expressions of Interest closes on Sunday 16 March. 

To participate, simply complete an Expressions of Interest on our website via link in bio

#PARCFrankston #PINESFrankston #CanSwim #Watersafety #Familywatersafe

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