News

Peninsula Leisure’s new Customer Portal is coming Tuesday 31 January

Peninsula Leisure manages PARC and Pines, and we are excited to share our new Customer Portal with you. Powered by Xplor Recreation, your Customer Portal will come into effect next week, and will enable you to book into group exercise classes and manage your membership all in the one place!

What is Xplor Recreation?

Xplor Recreation is our new customer and membership management software that uses cloud-based technology to help you get the most out of visiting PARC.

What’s changing?

At present, to become a member of PARC you need to complete paperwork. To book into a class, you go to the MyPARC App. To manage your child’s swim lessons, you go to the Greenedesk Parent Portal…Within your new Xplor Recreation Customer Portal, you will be able to do all of those activities in the one place!

  • For our Full Access members, our MyPARC (MindBody) App will cease to exist, to be replaced by the Xplor Recreation Customer Portal for all your group exercise and appointment bookings.
  • For Aquatic members, you now have access to manage your memberships online.
  • For PARC Swim members, your current Parent Portal provided by Greenedesk will be replaced by the Xplor Recreation Customer Portal. In this portal you can see your child’s progression, and manage all your children on the one account!
  • For Creche parents, you will be able to conveniently book and pay for multiple creche sessions in the one transaction on a pay as you go basis. Pre-paid multi-visit passes will no longer be necessary and will not be sold once we transition to the new system.
  • And for all our casual visitors, you can purchase group exercise classes and multi-visit passes online from the Xplor Recreation Customer Portal.

When are we changing to Xplor Recreation Customer Portal?

Go live date is Tuesday next week, 31 January. On Monday next week, 30 January, you will receive your login details to the Customer Portal, and can commence making your bookings and managing your membership online.

Share this article

Upcoming closures at PARC 🏗️👷‍♂️
From Monday 8 to Friday 12 December, we’ll be replacing our main rooftop chiller unit. These works will require a crane on site. To keep our members and guests safe, we will be closing key areas of the building. 

CLOSED: Monday 8 December closures, 7.00am - 3.30pm 
- Warm Water Pool Hall, including spa, sauna and team room 
- Group Exercise Studio 1 
- Group Exercise Studio 2 
- Allied Health Suites 

The Main Pool Hall, Gym, Cycle Studio and Reformer Studio will be open as normal. 

CLOSED: Tuesday 9 December closures, 7.00am - 9.00am 
Main entrance - members and guests will be able to access the building via the Group Entry on the main carpark side of the building. Staff will be onsite to support and direct visitors. 
- Cafe 
- Sections of the gym floor 

There will also be impacts to parking, with areas of the carpark closed to accommodate the crane. 
To learn more about the upcoming works, please visit our website via the link in bio.

Thank you for your understanding and patience. 

#PARCFrankston
Join us at PARC today from 12.30pm - 3pm for a fun and inclusive Community Fundraising BBQ as we celebrate International Day of People with Disability! đź’™

Every dollar raised will go directly towards our Community Participation Fund, helping subsidise important allied health and capacity-building programs that many of our clients would otherwise be unable to access. 

Come along, enjoy a delicious BBQ, connect with the community, and support meaningful opportunities for people with disability.

#parcfrankston #frankston #internationaldayofpeoplewithdisability #bbq #communityfundraiser
National Water Safety Week starts tomorrow! 🛟

Our PARC Swim teachers will be focusing on water safety exercises during swimming lessons this week. 

PARC Swim families, remember to bring old clothes or pajamas to your lessons to wear over your swimwear. đź‘•

#PARCFrankston #WaterSafetyWeek
Wow! We are just blown away by the generosity of our PARC community 🤩 

Our giving tree has been overflowing with gifts for families in need this Christmas. A massive thank you to everyone who has donated so far đź’™ 

If you would like to donate, we are accepting gifts and non-perishable items up until Friday 12 December. Let's keep spreading joy in our wonderful community this Christmas season! 🎄

#PARCFrankston #ChristmasGivingTree #Christmasgiftdonations #christmasappeal
Time to update your Xplor Peninsula Leisure app!

We’ve just rolled out Version 11.0. New releases are rolling out every three months, bringing enhancements, performance improvements, and new features.

In Version 11.0 you'll see: 
Membership sales – buy fixed-term memberships & visit passes in-app
Redesigned registration – easier class booking
Digital ID card – access your Member ID for check-ins (iOS now, Android soon)

Updating is important. Older versions may lose functionality, and the latest features and security updates are only available on the newest release.

How to update - please read our blog here: https://parc.peninsulaleisure.com.au/news/xplor-mobile-app-update-to-the-latest-version/
Ready. Set. Go! The Rotary Peninsula 2.0 Seaford Wetlands Fun Run is this Sunday, 30 November. 

2km, 5km, or 10km courses - walk, jog or run! 

We'll be there with the warm up, and some water safety fun. Come on down. It's a fantastic community event that we love supporting. 

Please go to wetlandsfunrun.com.au to register. See you there, PARC crew!

Recent articles