News

Peninsula Leisure’s new Customer Portal is coming Tuesday 31 January

Peninsula Leisure manages PARC and Pines, and we are excited to share our new Customer Portal with you. Powered by Xplor Recreation, your Customer Portal will come into effect next week, and will enable you to book into group exercise classes and manage your membership all in the one place!

What is Xplor Recreation?

Xplor Recreation is our new customer and membership management software that uses cloud-based technology to help you get the most out of visiting PARC.

What’s changing?

At present, to become a member of PARC you need to complete paperwork. To book into a class, you go to the MyPARC App. To manage your child’s swim lessons, you go to the Greenedesk Parent Portal…Within your new Xplor Recreation Customer Portal, you will be able to do all of those activities in the one place!
  • For our Full Access members, our MyPARC (MindBody) App will cease to exist, to be replaced by the Xplor Recreation Customer Portal for all your group exercise and appointment bookings.
  • For Aquatic members, you now have access to manage your memberships online.
  • For PARC Swim members, your current Parent Portal provided by Greenedesk will be replaced by the Xplor Recreation Customer Portal. In this portal you can see your child’s progression, and manage all your children on the one account!
  • For Creche parents, you will be able to conveniently book and pay for multiple creche sessions in the one transaction on a pay as you go basis. Pre-paid multi-visit passes will no longer be necessary and will not be sold once we transition to the new system.
  • And for all our casual visitors, you can purchase group exercise classes and multi-visit passes online from the Xplor Recreation Customer Portal.

When are we changing to Xplor Recreation Customer Portal?

Go live date is Tuesday next week, 31 January. On Monday next week, 30 January, you will receive your login details to the Customer Portal, and can commence making your bookings and managing your membership online.

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Anzac Day 2026 🇦🇺🇳🇿🌹 
Just a friendly reminder that PARC will be open with reduced hours on Saturday 25 April, with the Centre opening at 1pm. 

 Here's what services we'll be running this ANZAC Day Public Holiday. 
🏢 Centre Hours: 1pm – 7pm 
🛝 Waterslides: 1pm - 6pm 
☕️ Cafe: 1:30pm - 5:30pm 
🏊 PARC Swim: No Classes 
🧘‍♀️ Group Exercise Classes: No classes. Book a virtual or on demand class via the Customer Portal or Peninsula Leisure Xplor app. 

Please visit our website to see a full list of our opening hours, as well as any alterations to operations over this time. 

#PARCFrankston #ANZACDay2026 #Lestweforget #CentreUpdate
As the weather cools down, we’re making a small change to our waterslide hours. 

From this weekend, our raft waterslides will be open on weekends from 10.00am to 4.00pm. 

All other operating hours and services will remain the same, including our Aquatic Playground hours. 

To check our Centre operating hours and see what’s open before your visit, please visit our website.

We look forward to seeing you in Centre soon!
Have you had your say on our Impact Survey? 

We want to understand how attending PARC:
💪 Impacts your physical health and mental wellbeing 
💙 Helps you feel connected to community 
⭐️ Adds value to you or your family’s life 

Your answers will help us measure the value to our community and the real world impact of our programs and spaces - not just how often they’re used, but how they genuinely make a difference. 

The survey is open until 26 April 2026 and will take around 10 minutes. Participants can go in the draw to win 1 of 3 x $100 Rebel Sport vouchers! Complete the survey via the link in our bio.
2 minute survey: Share your experience at Frankston Skate Park 🛹

Last time we asked, you told us what’s working - and the survey results were awesome. Now we want your thoughts again, to help us keep delivering the skate park experience you love. 

To track how we’re doing, we’re running a short Frankston Skate Park Pulse Survey. 

The details 
🕐 Takes just 2–3 minutes 
📆 Open until 26 April 
💬 Responses are confidential 
🎁 Go in the draw to win 1 of 3 x $100 Rebel Sport vouchers. 

Complete the Frankston Skate Park Pulse Survey via the link in our bio. 

Thanks for helping us keep Frankston Skate Park the place skaters love.
Have you had your say on our Impact Survey? 💬

We want to understand how attending PARC:
💪 Impacts your physical health and mental wellbeing 
💙 Helps you feel connected to community 
⭐️ Adds value to you or your family’s life 

Your answers will help us measure the value to our community and the real world impact of our programs and spaces - not just how often they’re used, but how they genuinely make a difference. 

The survey is open until 26 April 2026 and will take around 10 minutes. Participants can go in the draw to win 1 of 3 x $100 Rebel Sport vouchers! Complete the survey via the link in our bio.
Our partners at Davenport Physiotherapy are gearing up for the winter footy season! 🏉❄️

They have recently shared this amazing story of one of their clients, Cooper, who’s set to return to footy after more than a year on the sidelines following ACL surgery. What a huge achievement! 👏 

If you are recovering from an injury, and would like to see how they can support you on your journey, you can visit their website to find out more, or to book an appointment.
ANZAC Day is an important day for our nation as we pause and reflect on the service men and women who have fought to protect our country. 🇦🇺🇳🇿🌹 

PARC will be open with reduced hours on Saturday 25 April, with the Centre opening at 1pm. 

Centre Hours: 1pm – 7pm 
Waterslides: 1pm - 6pm 
Cafe: 1:30pm - 5:30pm 
PARC Swim: No Classes 
Group Exercise Classes: No classes. Book a virtual or on demand class via the Customer Portal or Peninsula Leisure Xplor app. 

#PARCFrankston #ANZACDay2026 #Lestweforget #CentreUpdate
It's the last day of Splash Island! 😱

Don’t end the school holidays with FOMO - book into one our final Splash Island sessions today!

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Waterslide Hours Update

As the weather cools down, we’re making a small change to our waterslide hours. From this weekend, our raft waterslides will be open on weekends from 10.00am to 4.00pm. All other operating
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