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PARC Customer Satisfaction Survey Results

SURVEY COMPLETED OCTOBER 2023

Thank you to all our members and guests who completed our Customer Satisfaction Survey. Your feedback is essential in helping us to continue to deliver exceptional experiences, programs and services here at PARC.

We have reviewed your feedback, and below is an infographic summary of the results. 

Pleasingly, we saw increases across the overall likelihood to recommend PARC, and the likelihood to continue your PARC membership. We also loved seeing that when you think of PARC, “FUN” continues to be number one word that comes to mind, across all membership and casual visitor categories. 

Areas for focus identified included facility maintenance, cleanliness and PARC Swim administration. You can learn more about what we are doing to improve in these areas in the results infographic.

As always, if you have something you want to share with us, please do so by visiting www.parc.peninsulaleisure.com.au/feedback anytime. 

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🎪 Roll up, Roll up! It’s the PARC County Fair 🎪

These school holidays we’ve planned the best party on the Peninsula, with hours of activities and entertainment kids of all ages will enjoy.

🤩 Our inflatable obstacle course, Splash Island (bookings essential)
☀️ Rafter waterslides
💦 Aquatic Playground
😎 Scavenger hunt
🎈 Balloon entertainment and face painting
🎪 Carnival games
🙌 Prizes and giveaways

Our PARC County Fair school holiday program will run from Monday 22 September – Friday 3 October. Visit our website to learn more about pricing and booking information via the link in bio.

#PARCFrankston #PARCCountyFair #SchoolHolidays #thingstodofrankston #SplashIsland #Games #Fun

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🎪 Roll up, Roll up! It’s the PARC County Fair 🎪 These school holidays we’ve planned the best party on the Peninsula, with hours of activities and entertainment kids of all ages will enjoy. 🤩 Our inflatable obstacle course, Splash Island (bookings essential) ☀️ Rafter waterslides 💦 Aquatic Playground 😎 Scavenger hunt 🎈 Balloon entertainment and face painting 🎪 Carnival games 🙌 Prizes and giveaways Our PARC County Fair school holiday program will run from Monday 22 September – Friday 3 October. Visit our website to learn more about pricing and booking information via the link in bio. #PARCFrankston #PARCCountyFair #SchoolHolidays #thingstodofrankston #SplashIsland #Games #Fun

Father’s Day Gift Hampers 🎁

Spoil your dad or special person this Father’s Day with a PARC Hamper.

Hamper includes a PARC hoodie, towel, drink bottle, cap and resistance band.

Come in Centre and grab yours today.

#PARCFrankston #Fathersday #Hamper #spoilt

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Father’s Day Gift Hampers 🎁 Spoil your dad or special person this Father’s Day with a PARC Hamper. Hamper includes a PARC hoodie, towel, drink bottle, cap and resistance band. Come in Centre and grab yours today. #PARCFrankston #Fathersday #Hamper #spoilt

Delicious and nutritious 🌯🤩

Refuel and recharge with the new range of food thanks to our friends from @downthestreetfrankston .

With 5 new baguette flavours, healthy wraps and more, why not grab something to enjoy after your next workout or swim?

#PARCFrankston #DownTheStreet #PARCCafe #delicious #refuel #postworkout

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Delicious and nutritious 🌯🤩 Refuel and recharge with the new range of food thanks to our friends from @downthestreetfrankston . With 5 new baguette flavours, healthy wraps and more, why not grab something to enjoy after your next workout or swim? #PARCFrankston #DownTheStreet #PARCCafe #delicious #refuel #postworkout

Spring is here, time to reset 💪🙌️

We chatted to PARC members Chris and Bree about their PARC favourites and how they are looking to refresh their routine this Spring. 🌼

Bree wants to revitalise with Reformer Pilates and Chirs wants to strengthen his shoulder at Small Group Training.

What do you want Your Pace to look like for the next few months? There is no right or wrong, set yourself up with a routine that works for you.

To see our tips on how you can reboot your rhythm for Spring, check out our blog. Link in bio

#PARCFrankston #SpringIntoYourPace #CommunityVibes #PARCYourWay #Gym #Health

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Spring is here, time to reset 💪🙌️ We chatted to PARC members Chris and Bree about their PARC favourites and how they are looking to refresh their routine this Spring. 🌼 Bree wants to revitalise with Reformer Pilates and Chirs wants to strengthen his shoulder at Small Group Training. What do you want Your Pace to look like for the next few months? There is no right or wrong, set yourself up with a routine that works for you. To see our tips on how you can reboot your rhythm for Spring, check out our blog. Link in bio #PARCFrankston #SpringIntoYourPace #CommunityVibes #PARCYourWay #Gym #Health

🚨 END OF WINTER SALE 🚨

We are having a sale of all retail items from 1 – 8 September.

30 % off our entire range excluding Father’s Day Hampers. Don`t miss out on this chance to grab some new togs and swim in style.

Come in Centre to see our amazing range and grab yours today!

#PARCFrankston #Frankston #Sale #Bargain #Freshnewfit #Newfitfeels

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🚨 END OF WINTER SALE 🚨 We are having a sale of all retail items from 1 – 8 September. 30 % off our entire range excluding Father’s Day Hampers. Don't miss out on this chance to grab some new togs and swim in style. Come in Centre to see our amazing range and grab yours today! #PARCFrankston #Frankston #Sale #Bargain #Freshnewfit #Newfitfeels

Say yes to you 🙎‍♀️❤️

Jean Hailes Women’s Health Week is Australia’s largest event dedicated to the health and wellbeing of all women, girls and gender-diverse people.

From 1-5 September, each day will focus on a different health topic to help women.

Monday – Every check matters ✅
Tuesday – Take the lead 👯‍♀️
Wednesday – Heart smart ❤️
Thursday – Pain to power 💪
Friday – Be kind to your mind 🧘

This year say yes to you and prioritise your health and wellbeing. For more information, visit the website via the link in bio

#PARCFrankston #JeanHailes #WomensHealthWeek #Health #Wellbeing

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Say yes to you 🙎‍♀️❤️ Jean Hailes Women’s Health Week is Australia’s largest event dedicated to the health and wellbeing of all women, girls and gender-diverse people. From 1-5 September, each day will focus on a different health topic to help women. Monday – Every check matters ✅ Tuesday – Take the lead 👯‍♀️ Wednesday – Heart smart ❤️ Thursday – Pain to power 💪 Friday – Be kind to your mind 🧘 This year say yes to you and prioritise your health and wellbeing. For more information, visit the website via the link in bio #PARCFrankston #JeanHailes #WomensHealthWeek #Health #Wellbeing

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