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PARC Customer Satisfaction Survey Results

SURVEY COMPLETED OCTOBER 2023

Thank you to all our members and guests who completed our Customer Satisfaction Survey. Your feedback is essential in helping us to continue to deliver exceptional experiences, programs and services here at PARC.

We have reviewed your feedback, and below is an infographic summary of the results. 

Pleasingly, we saw increases across the overall likelihood to recommend PARC, and the likelihood to continue your PARC membership. We also loved seeing that when you think of PARC, “FUN” continues to be number one word that comes to mind, across all membership and casual visitor categories. 

Areas for focus identified included facility maintenance, cleanliness and PARC Swim administration. You can learn more about what we are doing to improve in these areas in the results infographic.

As always, if you have something you want to share with us, please do so by visiting www.parc.peninsulaleisure.com.au/feedback anytime. 

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Reminder: Do you need to update your parking permit? 🚙

A friendly reminder that your PARC parking permit may be due to expire at the end of this month.

Please ensure you check the expiry date on your permit and come into reception to collect a new parking permit in exchange for your old permit.
Have you got what it takes to be a soccer star? ⭐️⚽️

World Cup Fever has hit PARC, and we want to see your soccer skills! Whether you’re a pro or beginner, come visit us in the Gym and give your best shot of our PARC Penalty Shootout. 

We’ll see you in Centre!

#PARC #Frankston #worldcup2026 #parcfrankston
Happy 12 Year Anniversary Bec! 🥳

Bec has been a beloved member of our PARC Team since 2014, watching PARC go from a patch of dirt, to the thriving community we have today 💙

She is always full of energy, and brings the good vibes wherever she goes! If you see her around Centre, you can be sure that she'll have a huge smile on her face. 

If you bump into Bec around Centre, make sure to congratulate her on this massive milestone! 

Congratulations Bec! 🩵
Winner, Winner! 🏆

We’ve drawn our 50 lucky winners of our 30-20-2 Movement Challenge. If you entered in the draw, make sure to check your email to see if you are one of the lucky few!

Thank you to everyone who participated in the challenge; it was amazing to see so many of our members get in their 30-20-2 at PARC ⭐️
We're waiting for you to come and join the fun at PARC! 🤩

Our school holiday program is running weekdays from Monday 29 June - Friday 10 July. We have lots of activities on offer, including our giant inflatable obstacle course, Splash Island! 🚀

Visit our website to learn more about pricing and booking information. 

#PARC #PARCFrankston #Frankston #schoolholidays #schoolholidayfun #melbourne #schoolholidaysmelbourne
Meet Caz! 🚴‍♀️

Caz has been part of Team PARC since doors opened in 2014! She teaches RPM, Les Mills Shapes and Reformer Pilates.

Caz is passionate about creating classes that are FUN, welcoming and challenging for everyone, catering for all fitness levels. Her classes are all about good vibes, feeling included and having fun while you move. Her approachable style and supportive energy make it easy for everyone to feel seen, comfortable and part of the group. 

Caz always loves to welcome new faces to her classes, so if you get the chance, book into one of her sessions and experience the fun for yourself! 

#PARC #PARCFrankston #groupexercise #RPM #pilates
School Holidays start today! 🥳

We have your fun sorted these school holidays! With heaps of entertainment and activities on offer, PARC is the perfect place to escape the cold. Splash your way through a day of intergalactic family fun. 

💫 Our inflatable obstacle course, Splash Island (bookings essential) 
☄️ Rafter waterslides 
👽 Aquatic Playground 
🛰️ Scavenger hunt 
🪐 Balloon entertainment and face painting 
🚀 Prizes and giveaways 

Our school holiday program will run from Monday 29 June – Friday 10 July. Visit our website to learn more about pricing and booking information. 

#schoolholidays #PARC #PARCFrankston #Frankston #fun
Have you spotted our new mural in the Gym? 👀

We recently unveiled a new mural in the gym as part of our ongoing investment in enhancing key areas of the facility and improving the experience of our members and guests. 

The design celebrates the connections which make our community so strong and the idea that progress isn't always a straight line💙

 If you haven’t already, be sure to check it out next time you’re in Centre.

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