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Nicole Ross- Customer Service Officer of the Year

Nicole Ross- Customer Service Officer of the Year

We are proud and excited to introduce you to Nicole Ross, the winner of the Customer Service Officer of the Year award at the recent Victorian Aquatic and Recreation Awards!

Nicole has been a part of the Peninsula Leisure team for over 7 years, and in her time has worked across different areas of the business, and has been an important member of our Customer Experience team for the last 3 years.

As Customer Service Officer, Nicole has always gone over and above for members and the community. She is passionate about helping people understand reaching their health and fitness goals are achievable even during the most difficult of times, and always works to deliver the best possible customer experiences to each and every person that visits the Centre.

Nicole is someone who genuinely seeks the best for the community, even if that means stepping outside of her comfort zone. She consistently works beyond her duties, stepping into different teams such as the Creche and cleaning team to help when they need it.

To win an individual award is an incredible achievement, and we are so proud of her.

Nicole, thank you for your commitment to Peninsula Leisure, our members, visitors, and wider community.

If you see Nicole at the front desk, or working out in one of classes (she loves BODYSTEP and BODYPUMP), make sure you say hello, and congrats. Well done Nic.

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Meet Chris and Sharon 👋
 
The twin sisters have been training with Tracey as a part of their Small Group Training membership and have absolutely smashed their goals! 💪
 
We sat down with Chris and Sharon and asked them to share their thoughts on Small Group Training and their successful health and fitness journey. You can read about their health and fitness journey in our blog via the link in bio
 
Well, done Chris and Sharon on all your hard work and dedication! We wish the twins well on their continued health and fitness journey.

#PARCFrankston #SmallGroupTraining #Twinning #smashinggoals
Three weeks of PARC Reformer 😱

WOW time flies when you're having fun! It's been 3 weeks since we opened the doors to our brand new PARC Reformer Studio and we have loved hearing how much you're all enjoying the new space! 

It's great to see our PARC community making the most of the new reformer studio and trying out all the amazing new features including the Virtual and On-demand options to fit in with busy schedules. 

Thanks for your patience as we worked through some booking challenges in the first few days. Want to try it for yourself? bookings are open via the Xplor App or Customer Portal.

After more info? Check out our PARC Reformer Studio website page via the link in bio

Keep the momentum going and make PARC Reformer a regular part of your routine. We’ll see you in the Studio soon!

#PARCfrankston #PARCReformer
Thank you Rotary Peninsula 2.0 & the 2025 Rotary Birth tree 🌳

The Rotary Peninsula 2.0 Birth Tree helps to raise funds for swim programs in our community, with $45 of every contribution going straight back to PARC and PINES to help more children build confidence in the water. 

Registrations for the Birth Tree are now available for all babies born in 2025. 

For more information or if you would like to register your child for the 2025 Rotary Birth Tree please head to the website. Link in bio

#PARCFrankston #RotaryPeninsula2_0 #Birthtree #morepeoplecanswim
Important Centre Update 

Closure Notice: The 50m Pool will be closed from Monday 30 June – Sunday 27 July.

We are undertaking significant tiling and improvement works in the Main 50m Pool. This means that the Main 50m Pool will be closed from Monday 30 June – Sunday 27 July (4 week closure period). 

What services are impacted? 
• CLOSED: Over the period, the 50m pool will be closed. 
• OPEN: All other aquatic facilities will remain open, including the Learn to Swim Pool, Warm Water Pool Hall, Waterslides and Aquatic Playground. Importantly, this means that PARC Swim lessons in the 50m pool will not run. 
 
To learn more about these planned works and how the closure impact you, please visit our website via link in bio
If you would like to suspend your membership for the closure period, you can do so via our website, link in bio
 
Suspensions used will not go towards members’ allowable suspensions and won’t impact the suspensions rules. 

We appreciate your understanding and patience as we work to enhance your PARC experience with these important upgrades.

#PARCFrankston
Aquatic Playground Closure 🛠 
 
The Aquatic playground will be closed for planned maintenance from Tuesday 17 June to Tuesday 24 June. 
 
This maintenance requires the playground to be dry in order to be repaired. The Learn to Swim, Toddler pool and Waterslides are still available for your enjoyment. 
 
We hope to reopen the Aquatic Playground in full on 24 June. 
 
We apologise for the inconvenience and thank you for your understanding. 

#PARCFrankston #Aquaticplayground
PARC Cafe staff attempted the Ice Chocolate challenge and it got messy. 😂

Who had the best technique and who caved under the cold? You decide! 👇

Kynen - ❤️, Maddy - 👍, Maya - 😂 or Bella - 😲

Vote below who you think is the Ice Chocolate Champion! 🏆

#PARCFrankston #PARCCafe #IceChocolateChallenge #StaffShowdown #VoteYourChampion #CafeFun

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