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Customer Satisfaction Survey – We’d love your feedback!

You’re invited to participate in our Customer Satisfaction Survey

Our Customer Satisfaction Survey is open to all members and visitors of PARC, and by participating in this survey, you will help us continue to improve our services, facilities and experiences here at PARC.

The survey will only take around 10 minutes to complete and is open until Sunday 27 October.

Please complete our survey here

Confidentiality: This survey is being conducted by Swinburne University, and all responses will be treated in strictest confidence.

Prize draw: All completed surveys go into the draw to win 1 of 3 $100 Rebel Sport vouchers! To be in the draw to win, you will need to provide preferred contact details at the end of the survey and the winner will be notified by email.

Thank you for your open and honest feedback. It is so valuable in helping us improve our facility for you, and the entire community.

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Friendly reminder – our new access gates will be installed this week, Tuesday 3 March – Friday 6 March.

The works will not impact members and guests, any gates already fitted will remain in the open position, and our team will be on hand to assist. For members attending a Group Exercise Class, please be sure to check in by scanning your wristband at our kiosks.

We are excited to be improving our member and guest experience with the new access gates.

You can learn more about the upgrade works via the link in bio.

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Friendly reminder – our new access gates will be installed this week, Tuesday 3 March – Friday 6 March. The works will not impact members and guests, any gates already fitted will remain in the open position, and our team will be on hand to assist. For members attending a Group Exercise Class, please be sure to check in by scanning your wristband at our kiosks. We are excited to be improving our member and guest experience with the new access gates. You can learn more about the upgrade works via the link in bio.

POV: Your free PARC Start Appointment 💪

Did you know that you get a complimentary appoinment with one of our incredible trainers, as part of your Full Access membership at PARC. This appoinment is to help set you up for success, and create a training plan to meet your goals.

Book in via the Customer Portal, or Xplor App today!

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POV: Your free PARC Start Appointment 💪 Did you know that you get a complimentary appoinment with one of our incredible trainers, as part of your Full Access membership at PARC. This appoinment is to help set you up for success, and create a training plan to meet your goals. Book in via the Customer Portal, or Xplor App today!

A little sneak peek into mornings at PARC Fit Outdoor 👀

Registrations are still open, so if you want to join in the fun, sign up and join us for our next session on Friday morning!

#PARCfrankston #Frankston #PARCFitOutdoor

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A little sneak peek into mornings at PARC Fit Outdoor 👀 Registrations are still open, so if you want to join in the fun, sign up and join us for our next session on Friday morning! #PARCfrankston #Frankston #PARCFitOutdoor

Still buzzing from the Waterfront Festival! 🎡

What an absolutely incredible event! A massive congratulations to our Frankston Skatepark team for pulling off such an massive activation. It was fantastic to see so many local riders on the half pipe, and seeing our community rally around them and enjoying the mini skate lessons!

Rotary Peninsula 2.0`s annual Duck Derby was full of fun and chaos! It was so much fun cheering on our very own duck, Percy and Hydro, to the finish line.

Thank you so much @waterfrontfest for having us! We can’t wait for next year!

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Still buzzing from the Waterfront Festival! 🎡 What an absolutely incredible event! A massive congratulations to our Frankston Skatepark team for pulling off such an massive activation. It was fantastic to see so many local riders on the half pipe, and seeing our community rally around them and enjoying the mini skate lessons! Rotary Peninsula 2.0's annual Duck Derby was full of fun and chaos! It was so much fun cheering on our very own duck, Percy and Hydro, to the finish line. Thank you so much @waterfrontfest for having us! We can’t wait for next year!

Why does 10 seconds at Pilates feel like eternity 😅
If you want to experience that pilates burn in real time, our new, state of the art reformer studio is included as part of our Full Access Membership 👀 That means unlimited classes, and unlimited fun!

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Why does 10 seconds at Pilates feel like eternity 😅 If you want to experience that pilates burn in real time, our new, state of the art reformer studio is included as part of our Full Access Membership 👀 That means unlimited classes, and unlimited fun!

New Year, New Timetable! 🧘‍♀️

The group exercise timetable is returning bigger and better in 2026! We’ve taken your feedback and made a number of changes to better support you in being active.

– More of your favourite classes added
– New formats to check out!
– Increased class capacity

The full timetable is now live, and you can view it via the Customer Portal or Peninsula Leisure Xplor app.

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New Year, New Timetable! 🧘‍♀️ The group exercise timetable is returning bigger and better in 2026! We’ve taken your feedback and made a number of changes to better support you in being active. - More of your favourite classes added - New formats to check out! - Increased class capacity The full timetable is now live, and you can view it via the Customer Portal or Peninsula Leisure Xplor app.

Bright bathers = safer swimmers 🌈🩳

Our PARC Swim team demonstrate that when it comes to swimwear for little ones, the right colour can matter!

🟡 Bright colours like neon orange, pink, yellow or lime green can be easier to spot.
🔵 While some dark or pale colours and may disappear in busy pools or in open water.

As we enter the height of Summer, and more of us in and around water, help your children stand out for all the right reasons!

Go bright, go bold, and stay safer around water!

#PARCFrankston #WaterSafety #BrightIsBest #swim #watersafety #Saferswimmmer

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Bright bathers = safer swimmers 🌈🩳 Our PARC Swim team demonstrate that when it comes to swimwear for little ones, the right colour can matter! 🟡 Bright colours like neon orange, pink, yellow or lime green can be easier to spot. 🔵 While some dark or pale colours and may disappear in busy pools or in open water. As we enter the height of Summer, and more of us in and around water, help your children stand out for all the right reasons! Go bright, go bold, and stay safer around water! #PARCFrankston #WaterSafety #BrightIsBest #swim #watersafety #Saferswimmmer

Make water safety a priority this year, and enrol in swimming lessons at PARC 🏊

Join PARC Swim today, and equip you, or your child with life-long skills, and enjoy the benefits included in the membership:

💧 Weekly swimming lessons with fully licensed teachers.
💧 Unlimited access to both PARC and PINES outside of lessons
💧Make up lessons with easy to manage credits
💧No invoice period during school holiday breaks

Plus, heaps of fun in the water!

Visit our website to learn more or to book into a PARC Swim Start today. Link is in our bio.

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Make water safety a priority this year, and enrol in swimming lessons at PARC 🏊 Join PARC Swim today, and equip you, or your child with life-long skills, and enjoy the benefits included in the membership: 💧 Weekly swimming lessons with fully licensed teachers. 💧 Unlimited access to both PARC and PINES outside of lessons 💧Make up lessons with easy to manage credits 💧No invoice period during school holiday breaks Plus, heaps of fun in the water! Visit our website to learn more or to book into a PARC Swim Start today. Link is in our bio.

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