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Peninsula Leisure’s new Customer Portal is coming Tuesday 31 January

Peninsula Leisure manages PARC and Pines, and we are excited to share our new Customer Portal with you. Powered by Xplor Recreation, your Customer Portal will come into effect next week, and will enable you to book into group exercise classes and manage your membership all in the one place!

What is Xplor Recreation?

Xplor Recreation is our new customer and membership management software that uses cloud-based technology to help you get the most out of visiting PARC.

What’s changing?

At present, to become a member of PARC you need to complete paperwork. To book into a class, you go to the MyPARC App. To manage your child’s swim lessons, you go to the Greenedesk Parent Portal…Within your new Xplor Recreation Customer Portal, you will be able to do all of those activities in the one place!

  • For our Full Access members, our MyPARC (MindBody) App will cease to exist, to be replaced by the Xplor Recreation Customer Portal for all your group exercise and appointment bookings.
  • For Aquatic members, you now have access to manage your memberships online.
  • For PARC Swim members, your current Parent Portal provided by Greenedesk will be replaced by the Xplor Recreation Customer Portal. In this portal you can see your child’s progression, and manage all your children on the one account!
  • For Creche parents, you will be able to conveniently book and pay for multiple creche sessions in the one transaction on a pay as you go basis. Pre-paid multi-visit passes will no longer be necessary and will not be sold once we transition to the new system.
  • And for all our casual visitors, you can purchase group exercise classes and multi-visit passes online from the Xplor Recreation Customer Portal.

When are we changing to Xplor Recreation Customer Portal?

Go live date is Tuesday next week, 31 January. On Monday next week, 30 January, you will receive your login details to the Customer Portal, and can commence making your bookings and managing your membership online.

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We’re open on Cup Day, Tuesday 4 November. Come down with the family for a swim or get your workout in!

Centre: 7am – 7pm 
Waterslides: Closed
Café: 8am – 5pm 
PARC Swim: No lessons 
Group Exercise: Reduced timetable — book your spot via the Customer Portal or the Peninsula Leisure Xplor app. 
PARC Plus: Keep up your routine with our on demand digital Fitness Platform, PARC Plus. 

We look forward to welcoming you in Centre! 

#PARCfrankston #melbournecuppublicholiday #publicholidayhours #gymfrankston #swimmingpoolfrankston
Meet Nancy 👋

Nancy shares her thoughts on PARC and why she's loving her small group sessions!

We love hearing this! 💪 Small group training at PARC is all about getting stronger together with good vibes, great workouts, and a supportive crew.

Thinking about giving it a try? Come speak with one of our friendly gym staff.

#PARCFrankston #PARCcommunity #GroupGoals #FeelGoodFitness #TrainTogether
Our beautiful PINES opens this weekend. 🎉💚

We'd love to see all our PINES Passionates this Saturday 1 November for our opening weekend!

All PARC members get access to this award winning pool as part of their membership, so be sure to check it out for a dip this season!

We hope to se you there!

#PARCFrankston #Pines
When your Pilates instructor is like, "Don't worry, only 8 more" 🤣🤣 Happy a happy, healthy and active weekend PARC crew
Thanks for having us today Karingal Hub!

We loved joining the Seniors Day event at Karingal Hub Shopping Centre, and building meaningful connections with our local seniors.

We had a great time chatting with the community about our Active Life membership, available to over 60s. Plus, there is still time to join in our FREE Seniors Festival classes at PARC, learn more via our blog here: https://parc.peninsulaleisure.com.au/events/seniorsfestival2025/

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