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MyPARC app troubleshooting instructions

We understand that some members are experiencing issues with the My PARC app. Rest assured, we are aware of the ongoing issues some users have been experiencing with bookings and have escalated it with our app provider.

If you  are experiencing issues with your app, the advice we’ve been given from the app provider is to try troubleshoot with the following steps:

1. Check your device for any software updates
2. Manually log out of the app
3. Delete the app
4. Clear the device cache – steps can found here: https://www.expertreviews.co.uk/mobile-phones/1407197/how-to-clear-cache-iphone
5. Turn off and restart the phone
6. Download the My PARC app again
7. Sign in and try to book again

We really appreciate your patience and understanding. Don’t forget you can always book your classes on our website.

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We are incredibly proud to announce that PARC has achieved Platinum Pool Status with Life Saving Victoria! 🥳

We received an outstanding Compliance Score of 100% and a Safety Score of 98.68%!
 
This annual assessment demonstrates our commitment to the Platinum Pool Program, which recognises aquatic facilities that meet the highest standards in aquatic safety and risk management.

Participation in this program is a mark of excellence within our industry, and achieving these scores reflects the hard work and dedication of our entire team. 

A huge congratulations to our incredible Asset and Facilities team who work hard, year round to provide our members with the best experience at PARC.
Giveaway winners! 🙌 

We are excited to announce the two winners of our recent giveaway. Each winner will receive one complimentary entry into the Frankston Swim Classic. 

The winners are @cpatrick27 and @domi_lia 

Congratulations! 🥳
How you can get your 30-20-2 at PARC 💪

Our theme for this year is 30 or 20 plus 2, a simple formula to help you move more and reach the National Physical Activity Guidelines.

Everyone’s fitness journey is different, and at PARC there are so many different ways you can achieve 30-20-2.

➡️ Moderate activity: enjoy a walk on the treadmill, try a Tai Chi or Yoga Class, or jump into the pool for some gentle lap swimming.

➡️ Vigorous activity: Join a HIIT class, try an interval session on the treadmill or bike, or get moving with Zumba.

➡️ Strength session: Complete a body weight workout, enjoy weight lifting or try a Reformer Strength class.

These are just a few fantastic options that you can choose from at PARC. This year we want to support you moving in a way that suits you. Chat to one of our friendly gym floor team members or trainers to see how you can get your 30-20-2.

#PARCfrankston #30-20-2 #movemorein2026 #frankstongym #groupexercise aquafitness reformerpilatesstudio lesmillsclasses groupfitness
Come join the fun at PARC! 🌴🏊‍♂️

Our school holiday programs has heaps of fun for adventures big and small! Can't wait to see you here!

#parcfrankston #frankston #schoolholidayfun
It’s almost time for a water safety story time with Hydro at Frankston Library tomorrow, Wednesday, 14 January! 🏊

Session time: 

💧 10:30am at Frankston Library

Perfect for kids aged 3–10. Bookings are essential. Book online via the Frankston Library website.

#Frankston #FrankstonLibrary #WaterSafety #PARCFrankston #SafeAroundWater
Calling all swimmers, the Frankston Swim Classic is back 🏊🏊‍♀️ 

Registrations are now open for the 3rd annual Frankston Swim Classic. Swim in the (hopefully!) calm and clear waters off Frankston beach and enjoy the vibrant atmosphere of the Waterfront Festival. 

Date: Saturday 7 February 2026
Events: 400m, 1.2km and 2.5km open water bay swims, and the 700m kids beach run 🏃

Location: Frankston Yacht Club, Frankston Foreshore, Long Island Drive (via, Davey St), Frankston, Victoria, Australia

For more information or to register, visit the @frankstonswimclassic  website via the link in their bio. 

#PARCFrankston #FrankstonSwimClassic
Dive into the world of water safety with Hydro! 🐙

Calling all kids aged 3–10 years old and their families! 

On Wednesday, 14 January, we are collaborating with our friends at Frankston City Libraries, to host a water safety story time at Frankston Library. With a special appearance from Hydro, we'll read our favourite water safety books, play exciting water-themed games, and learn simple ways to stay safe around water - whether at the beach, pool, or even in your own backyard!

The sessions will be at: 
💧 10:30 am at Frankston Library

Bookings are essential. Book online via the Frankston City Libraries' website.

#Frankston #Frankstonlibrary #watersafety #PARCFrankston #safearoundwater

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