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MyPARC app troubleshooting instructions

November 16, 2022

We understand that some members are experiencing issues with the My PARC app. Rest assured, we are aware of the ongoing issues some users have been experiencing with bookings and have escalated it with our app provider.

If you are experiencing issues with your app, the advice we’ve been given from the app provider is to try troubleshoot with the following steps:

1. Check your device for any software updates
2. Manually log out of the app
3. Delete the app
4. Clear the device cache – steps can found here: https://www.expertreviews.co.uk/mobile-phones/1407197/how-to-clear-cache-iphone
5. Turn off and restart the phone
6. Download the My PARC app again
7. Sign in and try to book again

We really appreciate your patience and understanding. Don’t forget you can always book your classes on our website.

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Happy Mother`s Day to all the amazing mothers and mother figures out there! We appreciate all the hard work you do. 💖

We`re very luck to have such a lovely community of mums here at PARC and we hope everyone has a great day celebrating and spending time with their mum or that special mum figure in their life. 🌹🎁💝

#parcfrankston #frankston #frankstoncity #frankstonsouth #mothersday2024 #celebratingmums

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Happy Mother's Day to all the amazing mothers and mother figures out there! We appreciate all the hard work you do. 💖

We're very luck to have such a lovely community of mums here at PARC and we hope everyone has a great day celebrating and spending time with their mum or that special mum figure in their life. 🌹🎁💝

#parcfrankston #frankston #frankstoncity #frankstonsouth #mothersday2024 #celebratingmums

Don’t forget to complete our Customer Satisfaction Survey!
Our survey will close this Sunday 12 May, and we would love to hear your thoughts on your experiences at PARC. 🫵

The survey should take only around 10 minutes to complete and you will also go into the draw to win 1 of 3 $100 Rebel vouchers. 🤑
Complete the survey in the in our bio.

#PARCFrankston #survey #customerfeedback #wewanttohearfromyou #frankston

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Don’t forget to complete our Customer Satisfaction Survey!
Our survey will close this Sunday 12 May, and we would love to hear your thoughts on your experiences at PARC. 🫵

The survey should take only around 10 minutes to complete and you will also go into the draw to win 1 of 3 $100 Rebel vouchers. 🤑
Complete the survey in the in our bio.

#PARCFrankston #survey #customerfeedback #wewanttohearfromyou #frankston

Celebrate this Mother`s Day with your mum by bringing her to PARC for free! 👩‍👧

Whether it`s your mum or the special mother figure in your life, enjoy the day together by being active together and letting her enjoy some `me time`. 💖

With access to our whole range of services, there`s lots to enjoy! Share a gym sesh or group exercise class, hit the pools for laps, or even sit back and relax in our spa and sauna. It`s all on offer and free for that special person in your life.🤸🏼‍♀️🏊‍♀️🧖‍♀️

Mother`s Day at PARC
⏱When: Sunday 12 May, 7am – 7pm
🏢Where: PARC
🎟FREE entry for 1 mum figure, for every paying guest or member

#PARCFrankston #celebratingmothers #celebratingmothersday #frankston

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Celebrate this Mother's Day with your mum by bringing her to PARC for free! 👩‍👧

Whether it's your mum or the special mother figure in your life, enjoy the day together by being active together and letting her enjoy some 'me time'. 💖

With access to our whole range of services, there's lots to enjoy! Share a gym sesh or group exercise class, hit the pools for laps, or even sit back and relax in our spa and sauna. It's all on offer and free for that special person in your life.🤸🏼‍♀️🏊‍♀️🧖‍♀️

Mother's Day at PARC
⏱When: Sunday 12 May, 7am - 7pm
🏢Where: PARC
🎟FREE entry for 1 mum figure, for every paying guest or member

#PARCFrankston #celebratingmothers #celebratingmothersday #frankston

We’re excited to partner with Frankston’s South Side Festival to host a special You Time Yoga class. 🧘‍♀️

Treat yourself with some relaxation, mindfulness and gentle activity to really give yourself the ‘me-time’ that you deserve. 😌

This event is free and open to members and casual visitors, so you can bring a friend and let them experience our calming slow flow yoga session.

Our You Time Yoga class is on Sunday 19 May at 4.30pm. Bookings open soon for the class so check the link in our bio, when it becomes available.

End your week in the relaxed and zen manner you deserve!

#parcfrankston #frankston #frankstoncity #morningtonpeninsula #slowflow #freeyoga #mindfulnessmatters #freegroupclasses

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We’re excited to partner with Frankston’s South Side Festival to host a special You Time Yoga class. 🧘‍♀️

Treat yourself with some relaxation, mindfulness and gentle activity to really give yourself the ‘me-time’ that you deserve. 😌

This event is free and open to members and casual visitors, so you can bring a friend and let them experience our calming slow flow yoga session.

Our You Time Yoga class is on Sunday 19 May at 4.30pm. Bookings open soon for the class so check the link in our bio, when it becomes available.

End your week in the relaxed and zen manner you deserve!

#parcfrankston #frankston #frankstoncity #morningtonpeninsula #slowflow #freeyoga #mindfulnessmatters #freegroupclasses

As the days get shorter and it gets darker earlier, we want to remind our members and patrons to please be safety conscious when arriving or leaving the facility.

Please remember to lock your car, don’t leave valuables visible in clear sight in your car, and keep your personal belongings in a locker while in Centre.

We encourage all patrons to be extra vigilant with their belongings.

As always if you have any concerns, please reach out to a member of our Customer Experience team.

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As the days get shorter and it gets darker earlier, we want to remind our members and patrons to please be safety conscious when arriving or leaving the facility.

Please remember to lock your car, don’t leave valuables visible in clear sight in your car, and keep your personal belongings in a locker while in Centre.

We encourage all patrons to be extra vigilant with their belongings.

As always if you have any concerns, please reach out to a member of our Customer Experience team.

This year for Mother`s Day we invite you to gift that new mother or mother-to-be, a spot for their child to be on the Rotary Peninsula 2.0`s Birth Tree.

By joining the birth tree, their child`s name will be set on the plaque, cementing them as a part of the ever-growing Frankston community. Through the Birth Tree, $45 of every contribution goes straight back to PARC and PINES to help more children build confidence in the water. Your contribution will go directly to funding baby swim programs.

You can purchase a place for that special mother`s newborn baby by heading to our website in the link below. For a mum with older children you can purchase them a place in the Frankston community Family Garden. Find out more here:
https://bit.ly/3UR1mzX

#PARCFrankston

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This year for Mother's Day we invite you to gift that new mother or mother-to-be, a spot for their child to be on the Rotary Peninsula 2.0's Birth Tree.

By joining the birth tree, their child's name will be set on the plaque, cementing them as a part of the ever-growing Frankston community. Through the Birth Tree, $45 of every contribution goes straight back to PARC and PINES to help more children build confidence in the water. Your contribution will go directly to funding baby swim programs.

You can purchase a place for that special mother's newborn baby by heading to our website in the link below. For a mum with older children you can purchase them a place in the Frankston community Family Garden. Find out more here:
https://bit.ly/3UR1mzX

#PARCFrankston

COMING SOON: The My Purpose Challenge!

As the weather continues to cool, it can be difficult to find the motivation needed to keep up with routines. We want to support you with some inspiration.

Join the My Purpose Challenge – Come to PARC at least twice a week over the 6 weeks of the Challenge & get your card stamped each time you visit. Complete your 16 visits and go into the draw to win. You can also set your own goals to remind you of your Purpose at PARC.

Learn more about the challenge via the link in our bio.

#PARCFrankston #frankston #gymmotivation #gymchallenge #mypurpose

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COMING SOON: The My Purpose Challenge!

As the weather continues to cool, it can be difficult to find the motivation needed to keep up with routines. We want to support you with some inspiration.

Join the My Purpose Challenge - Come to PARC at least twice a week over the 6 weeks of the Challenge & get your card stamped each time you visit. Complete your 16 visits and go into the draw to win. You can also set your own goals to remind you of your Purpose at PARC.

Learn more about the challenge via the link in our bio.

#PARCFrankston #frankston #gymmotivation #gymchallenge #mypurpose

Have you visited PARC recently? We’d love your feedback!
Participating in the survey will help us better understand how you use our Centre, help us find more ways to support you, and better improve your experience at PARC. We really value your input. ❤️

The survey will only take around 10 minutes to complete, and an incentive, all completed surveys go into the draw to win 1 of 3 $100 Rebel Sport Voucher!
Click the link in our bio to complete the survey! 📃

#parcfrankston #survey #frankston #melbournegym

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Have you visited PARC recently? We’d love your feedback!
Participating in the survey will help us better understand how you use our Centre, help us find more ways to support you, and better improve your experience at PARC. We really value your input. ❤️

The survey will only take around 10 minutes to complete, and an incentive, all completed surveys go into the draw to win 1 of 3 $100 Rebel Sport Voucher!
Click the link in our bio to complete the survey! 📃

#parcfrankston #survey #frankston #melbournegym

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MyPARC app troubleshooting instructions

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